# HeriB+, J3455, NVMe not working **URL:** \ **Category:** Herobook Pro\ **Created:** [July 9, 2025, 9:29am UTC](https://forum.chuwi.com/t/herib-j3455-nvme-not-working/52370 "2025-07-09T09:29:34Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![KenDodd](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@KenDodd](https://forum.chuwi.com/u/KenDodd)\ **Post date:** [July 9, 2025, 9:29am UTC](https://forum.chuwi.com/t/herib-j3455-nvme-not-working/52370/1 "2025-07-09T09:29:34Z")
I plugged NVMe into my laptop and the laptop does not start. I have an 8gb ram/ 128gb laptop. I presume the 128gb ssd is under the copper plate so I have not opened it. There is another NVMe slot that when I plug in a 256gb NVMe SSD…but the laptop does not startup. My friend said that he had a laptop that could only have one ssd active at a time. Does anyone know why this ![IMG_20250708_164610595_HDR](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/5/56d38e39baf49158ac62f6344a4145729f827f9f.jpeg) my addition does not work? Serial number HeroB P+128G20126559 If do lift the copper plate off, will need thermal paste to replace it? ---
**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\ **Post date:** [July 9, 2025, 10:18am UTC](https://forum.chuwi.com/t/herib-j3455-nvme-not-working/52370/2 "2025-07-09T10:18:40Z")
> [@KenDodd](#): > > my laptop You have searched for a tutorial on YouTube ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [July 10, 2025, 3:25am UTC](https://forum.chuwi.com/t/herib-j3455-nvme-not-working/52370/3 "2025-07-10T03:25:08Z")
Write to [Service@chuwi.com](mailto:Service@chuwi.com) as this computer is super old, and they need to check a specific files.