# Hero Book Does Not Powering Up

**URL:** <https://forum.chuwi.com/t/hero-book-does-not-powering-up/45531>\
**Category:** Herobook Pro\
**Created:** [July 11, 2024, 2:25am UTC](https://forum.chuwi.com/t/hero-book-does-not-powering-up/45531 "2024-07-11T02:25:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![maglev](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@maglev](https://forum.chuwi.com/u/maglev)\
**Post date:** [July 11, 2024, 2:25am UTC](https://forum.chuwi.com/t/hero-book-does-not-powering-up/45531/1 "2024-07-11T02:25:20Z")

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CW1514 INTEL Does not power up  
HeroBook Pro CW1514 Does not power up

Serial: HeroBP256G210708647  
The power led or charging led is lit but if the power button is pressed it cannot display anything. Just black screen.

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [July 11, 2024, 6:47am UTC](https://forum.chuwi.com/t/hero-book-does-not-powering-up/45531/2 "2024-07-11T06:47:09Z")

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Did you install something before that happen?  
Can you hear the computer make some noise as if it was working but is just the screen does not show anything?  
When you connect the charger, do you see any light on the side?

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**Author:** ![maglev](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@maglev](https://forum.chuwi.com/u/maglev)\
**Post date:** [July 11, 2024, 7:20am UTC](https://forum.chuwi.com/t/hero-book-does-not-powering-up/45531/3 "2024-07-11T07:20:29Z")

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No I did not install anything. I am using the laptop before I went to bed. I shut it down properly. In the morning, I turned it ON but nothing display on the screen. No, noises, nothing and doesn’t show anything. When I connect the charger, I see green light at the left side.

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [July 12, 2024, 2:01am UTC](https://forum.chuwi.com/t/hero-book-does-not-powering-up/45531/4 "2024-07-12T02:01:40Z")

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Please write to [Service@chuwi.com](mailto:Service@chuwi.com) because it seems hardware failure. Tell them exactly what happened. They will tell you how to repair if its under warranty.