# Herobook no bootable

**URL:** <https://forum.chuwi.com/t/herobook-no-bootable/10388>\
**Category:** HeroBook\
**Created:** [May 14, 2020, 11:15pm UTC](https://forum.chuwi.com/t/herobook-no-bootable/10388 "2020-05-14T23:15:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RUSTIONI](https://avatars.discourse-cdn.com/v4/letter/r/3ab097/32.png) [@RUSTIONI](https://forum.chuwi.com/u/RUSTIONI)\
**Post date:** [May 14, 2020, 11:15pm UTC](https://forum.chuwi.com/t/herobook-no-bootable/10388/1 "2020-05-14T23:15:40Z")

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Herobook Q64G19102562 received on March 6, 2020. Used without problems to date. Suddenly, when you turn on the power, the words “No Bootable Device.Hit any key.” I’m not an expert, what can I do?

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [May 15, 2020, 8:35am UTC](https://forum.chuwi.com/t/herobook-no-bootable/10388/2 "2020-05-15T08:35:28Z")

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Please contact Chuwi’s store customer service at the website where you buy the device

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**Author:** ![RUSTIONI](https://avatars.discourse-cdn.com/v4/letter/r/3ab097/32.png) [@RUSTIONI](https://forum.chuwi.com/u/RUSTIONI)\
**Post date:** [May 15, 2020, 12:27pm UTC](https://forum.chuwi.com/t/herobook-no-bootable/10388/3 "2020-05-15T12:27:53Z")

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In which way? I have only Mr.lai6185 but not other address. My order was 5e5e9de54f416e7cdea3ee49.  
Please help me.