# HeroBook Portatile

**URL:** <https://forum.chuwi.com/t/herobook-portatile/39944>\
**Category:** HeroBook\
**Created:** [June 24, 2023, 8:12am UTC](https://forum.chuwi.com/t/herobook-portatile/39944 "2023-06-24T08:12:38Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Roger1](https://avatars.discourse-cdn.com/v4/letter/r/97f17d/32.png) [@Roger1](https://forum.chuwi.com/u/Roger1)\
**Post date:** [June 24, 2023, 8:12am UTC](https://forum.chuwi.com/t/herobook-portatile/39944/1 "2023-06-24T08:12:38Z")

</div>

dope aver richiesto un aggiornamento e questo windows 11 non a piú riconosciuto la SD carta ne tanto meno le USB poi se spento e non a funzionato piú non riesco a ripristinarlo  
come devo o dove deve essere rimandato per essere rimesso come prima ???  
lo portato a farlo controllare non ci capiscono nulla .

After requesting an update and this Windows 11 no longer recognised the SD card, let alone the USB, then turned off and did not work any more, I can not restore it.  
How should I or where should I send it back to be restored as before?  
I took it in to have it checked, they don’t understand anything.