# HeroBook Pro Chiset drivers

**URL:** <https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733>\
**Category:** HeroBook\
**Created:** [July 24, 2024, 12:28pm UTC](https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733 "2024-07-24T12:28:00Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![AndrejFos](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AndrejFos](https://forum.chuwi.com/u/AndrejFos)\
**Post date:** [July 24, 2024, 12:28pm UTC](https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733/1 "2024-07-24T12:28:01Z")

</div>

I can’t download drivers from your support page. When I enter serial number of my HeroBook nothing happens. I did replace original M.2 disk with new and when I want to install fresh Windows 10 setup don’t recognize the new disk. So I think that need some kind of chipset drivers.

---

<div class="post-metadata">

**Author:** ![ed61](https://avatars.discourse-cdn.com/v4/letter/e/bb73d2/32.png) [@ed61](https://forum.chuwi.com/u/ed61)\
**Post date:** [July 24, 2024, 2:00pm UTC](https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733/2 "2024-07-24T14:00:33Z")

</div>

- can you see the disk in your bios?
- did you check that your original disk has the same number of notches as the new one - 2 for sata, and 1 for nvme. I don’t know if your device only supports sata or nvme. they are not interchangeable

---

<div class="post-metadata">

**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [July 25, 2024, 1:44am UTC](https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733/3 "2024-07-25T01:44:44Z")

</div>

If you send me the serial number i can give you drivers

---

<div class="post-metadata">

**Author:** ![AndrejFos](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AndrejFos](https://forum.chuwi.com/u/AndrejFos)\
**Post date:** [July 25, 2024, 9:36am UTC](https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733/4 "2024-07-25T09:36:49Z")

</div>

![](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/9/9353ec039a25f6637493a348174ba979537fc201.jpeg)

---

<div class="post-metadata">

**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [July 27, 2024, 1:33am UTC](https://forum.chuwi.com/t/herobook-pro-chiset-drivers/45733/5 "2024-07-27T01:33:50Z")

</div>

Try this:

> **[POORD001040-POORD001067 N4020CPU-Drivers 通用](https://www.mediafire.com/file_premium/k0i9j38xdqbwsul/POORD001040-POORD001067_N4020CPU-Drivers_%25E9%2580%259A%25E7%2594%25A8.rar/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.