# HeroBook pro new doesn't turn on after hibernation

**URL:** <https://forum.chuwi.com/t/herobook-pro-new-doesnt-turn-on-after-hibernation/9842>\
**Category:** Ask A Question\
**Created:** [May 2, 2020, 5:24pm UTC](https://forum.chuwi.com/t/herobook-pro-new-doesnt-turn-on-after-hibernation/9842 "2020-05-02T17:24:50Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Fra04](https://avatars.discourse-cdn.com/v4/letter/f/c4cdca/32.png) [@Fra04](https://forum.chuwi.com/u/Fra04)\
**Post date:** [May 2, 2020, 5:24pm UTC](https://forum.chuwi.com/t/herobook-pro-new-doesnt-turn-on-after-hibernation/9842/1 "2020-05-02T17:24:50Z")

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hello! sorry for my english. Please help me.  
I’ve this new laptop from 3 weeks and when I close the screen, when I open it again, it doesn’t start and the light blu is flashing.  
I have to push the power button for 30 seconds and that restarts from the beginning.  
someone know something about?  
I’m so sad, it is new and Wish don’t answer to me for the return.  
Thanks to all for an help