# Herobook pro , problemi accensione **URL:** \ **Category:** Herobook Pro\ **Created:** [December 30, 2022, 10:51pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016 "2022-12-30T22:51:03Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![amennone](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/amennone/32/7104_2.png) [@amennone](https://forum.chuwi.com/u/amennone)\ **Post date:** [December 30, 2022, 10:51pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/1 "2022-12-30T22:51:03Z")
Herobook pro Designed by CHUWI Type CWI514 JHeroBP256G20043407 S/N: YCR1526201700050 Problema : se collego il caricabatteria il book accende per poi spegnersi , in un loop continuo , lo schermo rimane nero . Se tengo premuto un qualsiasi tasto della tastiera rimane acceso il solo led blu , appena rilascio il tasto continua il loop . Mentre senza caricabatteria alla pressione del tasto power il led blu accende per un attimo per poi spegnersi , il display rimane sempre buio . Grazie per i consigli e buon anno a tutti . ---
**Author:** ![amennone](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/amennone/32/7104_2.png) [@amennone](https://forum.chuwi.com/u/amennone)\ **Post date:** [January 15, 2023, 9:54pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/2 "2023-01-15T21:54:51Z")
Ho necessita di riscrivere bios + EC Dove posso reperire i file bin ---
**Author:** ![jlauto](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@jlauto](https://forum.chuwi.com/u/jlauto)\ **Post date:** [January 16, 2023, 6:07pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/3 "2023-01-16T18:07:33Z")
Bonsoir Essayé le site ci dessous Cordialement CHUWI | Official Forum - Official Forum [https://forum.chuwi.com/](https://forum.chuwi.com/) ---
**Author:** ![amennone](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/amennone/32/7104_2.png) [@amennone](https://forum.chuwi.com/u/amennone)\ **Post date:** [January 17, 2023, 12:06am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/4 "2023-01-17T00:06:23Z")
Non ho trovato assolutamente niente , se gentilmente puoi indicarmi dove scaricare , grazie ---
**Author:** ![popeye85](https://avatars.discourse-cdn.com/v4/letter/p/e36b37/32.png) [@popeye85](https://forum.chuwi.com/u/popeye85)\ **Post date:** [January 3, 2024, 8:14am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/5 "2024-01-03T08:14:22Z")
Da oggi ho anche io il tuo problema, sei riuscito a risolverlo? ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [March 27, 2024, 10:21am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/6 "2024-03-27T10:21:42Z")
Anch’io stesso problema, parte per 3 secondi poi si spegne. se si tiene premuto il tasto fn , parte. penso che il problema sia lo swich che da l’imput di schermo chiuso che fa interrompere l’avvio del portatile. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [March 27, 2024, 3:05pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/7 "2024-03-27T15:05:24Z")
@Giorgio give me your serial number i am going to ask if we developed some kind of patch and if you can uplaod a video of what is happening we would appreciate , like when it shuts down and what you need to do in order to turn it on. ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [April 2, 2024, 9:27pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/8 "2024-04-02T21:27:58Z")
jheroBP256G20040862 ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [April 3, 2024, 1:55am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/9 "2024-04-03T01:55:06Z")
> [@Giorgio](#): > > Anch’io stesso problema, parte per 3 secondi poi si spegne. se si tiene premuto il tasto fn , parte. > penso che il problema sia lo swich che da l’imput di schermo chiuso che fa interrompere l’avvio del portatile. can you post me a video of whats happening? would be easier for me to ask tech. When you start the computer, what happens and then show me the leds of the charger computer to see if something is there ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [April 3, 2024, 7:55pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/10 "2024-04-03T19:55:41Z")
allego 2 file 1 solo accensione e poi si spegne 2 accensione forzata premendo FM , parte ma se rilascio il tasto si spegne tutto. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [April 4, 2024, 12:32pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/11 "2024-04-04T12:32:43Z")
> [@Giorgio](#): > > 1 solo accensione e poi si spegne > 2 accensione forzata premendo FM , parte ma se rilascio il tasto si spegne tutto. I got it now,thank you for sending the videos its more clear now. i will talk to tech on Sunday. We have 3 days holidays. ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [May 6, 2024, 9:35am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/12 "2024-05-06T09:35:07Z")
Quindi? Non c’è soluzione al problema sopra in video? . E proprio un bidone questo herobook pro, 280 euro buttati nel cesso… ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [May 7, 2024, 3:02am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/13 "2024-05-07T03:02:56Z")
they said its probably a hardware issue or maybe a cable disconnected. Would you like to send it to repair? Is still under warranty? (1 year) ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [May 13, 2024, 7:49pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/14 "2024-05-13T19:49:24Z")
Il notebook non è più in garanzia, dove posso mandarlo in Italia per la riparazione ? ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [May 14, 2024, 12:01am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/15 "2024-05-14T00:01:34Z")
We are sorry, our repair center is in Germany, you would need to send it there, and the cost is in your part because is not under warranty. ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [May 25, 2024, 5:33pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/16 "2024-05-25T17:33:15Z")
mi potete dare un indirizzo a cui spedire, ovvio le spese sono tutte a mio carico. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [May 26, 2024, 11:12am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/17 "2024-05-26T11:12:05Z")
For that, Please write to [service@chuwi.com](mailto:service@chuwi.com) Indicate: The problem Model and serial Number Send the video That is not under warranty, plus which country you are from. And tell them in the forum they already said needs to be repaired, because they asked to tech. When you write it, please let me know so i check we received. ---
**Author:** ![Giorgio](https://avatars.discourse-cdn.com/v4/letter/g/cab0a1/32.png) [@Giorgio](https://forum.chuwi.com/u/Giorgio)\ **Post date:** [September 1, 2024, 9:34am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/18 "2024-09-01T09:34:28Z")
ho contattato il service , aprendo un ticket This ticket was created on your behalf. Your request (21501) has been received and is being reviewed by our support staff. We strive to provide timely technical support and aim to respond to all inquiries as soon as possible. To add additional comments, reply to this email. herobook parte poi si spegne subito , in loop continuo. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [September 2, 2024, 3:55am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/19 "2024-09-02T03:55:06Z")
You really did not specify any of what i said. Anyway my colleagues will ask you the questions. ---
**Author:** ![Salvo80T](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Salvo80T](https://forum.chuwi.com/u/Salvo80T)\ **Post date:** [September 3, 2024, 7:05am UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016/20 "2024-09-03T07:05:09Z")
Hello, I have the same problem on my Herobook pro, I made a support request but I have not received an answer yet (21451). Is there a solution to this problem? Thanks. [Next page](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016.md?page=2)