# HeroBook Pro TouchPad Driver

**URL:** <https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939>\
**Category:** HeroBook\
**Created:** [February 22, 2021, 8:37pm UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939 "2021-02-22T20:37:32Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![watfordlad](https://avatars.discourse-cdn.com/v4/letter/w/7bcc69/32.png) [@watfordlad](https://forum.chuwi.com/u/watfordlad)\
**Post date:** [February 22, 2021, 8:37pm UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/1 "2021-02-22T20:37:32Z")

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My touchpad on my herobook 14.1 just suddenly stopped. In device manager it now shows as I2C HID Device with the yellow warning message:  
This device cannot start. (Code 10)  
A request for the HID descriptor failed.

Cannot find the device driver anywhere so please can I get the driver or at least the details of the touchpad used so I can find it somewhere?

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**Author:** ![kjmj14](https://avatars.discourse-cdn.com/v4/letter/k/a587f6/32.png) [@kjmj14](https://forum.chuwi.com/u/kjmj14)\
**Post date:** [September 29, 2021, 2:08pm UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/2 "2021-09-29T14:08:15Z")

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i need answer for this one as well. anyone can help us please?

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**Author:** ![EBERT](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@EBERT](https://forum.chuwi.com/u/EBERT)\
**Post date:** [December 11, 2021, 6:00am UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/3 "2021-12-11T06:00:38Z")

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I NEED TOOOOOOOOOOOO.

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**Author:** ![smokey](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@smokey](https://forum.chuwi.com/u/smokey)\
**Post date:** [December 16, 2021, 7:40pm UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/4 "2021-12-16T19:40:27Z")

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I have a Herobook Pro with a BIOS dated 2020, having already made a complete backup of all my drivers. I have zipped them all up and placed a copy of it here [www.andygarrett.co.uk/Herobook%20Pro%20Drivers.zip](http://www.andygarrett.co.uk/Herobook%20Pro%20Drivers.zip)  
Hope this helps.

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**Author:** ![ChrisAmpongan](https://avatars.discourse-cdn.com/v4/letter/c/a9a28c/32.png) [@ChrisAmpongan](https://forum.chuwi.com/u/ChrisAmpongan)\
**Post date:** [June 23, 2025, 9:54am UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/5 "2025-06-23T09:54:00Z")

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hello! can you help me? the link you provided to download the driver wasn’t working. can you send another link that works. thank you!

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [June 27, 2025, 2:41am UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/6 "2025-06-27T02:41:54Z")

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give your Serial Number

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**Author:** ![ChrisAmpongan](https://avatars.discourse-cdn.com/v4/letter/c/a9a28c/32.png) [@ChrisAmpongan](https://forum.chuwi.com/u/ChrisAmpongan)\
**Post date:** [June 27, 2025, 3:02am UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/7 "2025-06-27T03:02:49Z")

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Is this the serial number:

JHeroPCW1H230804547

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**Author:** ![raybu1413](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/raybu1413/32/11027_2.png) [@raybu1413](https://forum.chuwi.com/u/raybu1413)\
**Post date:** [August 19, 2025, 8:50am UTC](https://forum.chuwi.com/t/herobook-pro-touchpad-driver/20939/8 "2025-08-19T08:50:02Z")

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