# Herobook Troubles with installation

**URL:** <https://forum.chuwi.com/t/herobook-troubles-with-installation/7597>\
**Category:** Laptops\
**Created:** [March 14, 2020, 9:33pm UTC](https://forum.chuwi.com/t/herobook-troubles-with-installation/7597 "2020-03-14T21:33:54Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [March 14, 2020, 11:14pm UTC](https://forum.chuwi.com/t/herobook-troubles-with-installation/7597/2 "2020-03-14T23:14:35Z")

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> [@\[Solved\] Brand new HeroBook doesn't start](https://forum.chuwi.com/t/solved-brand-new-herobook-doesnt-start/5393):
>
> I just received my brand new HeroBook but while going through the setup steps, I was asked to set up a PIN code, I said yes and then the screen went to “wait a moment please” and I kept waiting for hours!! What can I do to over come this step so I can finish the setup of my pc? Thanks.

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