# HeroBox N100 sometimes fails to boot and requires multiple attempts

**URL:** <https://forum.chuwi.com/t/herobox-n100-sometimes-fails-to-boot-and-requires-multiple-attempts/46784>\
**Category:** HeroBox\
**Created:** [September 26, 2024, 7:38am UTC](https://forum.chuwi.com/t/herobox-n100-sometimes-fails-to-boot-and-requires-multiple-attempts/46784 "2024-09-26T07:38:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aacob](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@aacob](https://forum.chuwi.com/u/aacob)\
**Post date:** [September 26, 2024, 7:38am UTC](https://forum.chuwi.com/t/herobox-n100-sometimes-fails-to-boot-and-requires-multiple-attempts/46784/1 "2024-09-26T07:38:38Z")

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2.1 - Order #GLB22993 this proves that I bought it in your site. Please check it on your database.  
2.2 - [[www.chuwi.com](http://www.chuwi.com)]  
2.3 - March 12, 2024  
2.4 - I noticed that my HeroBox N100 2023 (Order# GLB22993) does not boot on the first try.

At times, I need to turn it off using the power button and press it again to initiate booting. Sometimes it works, but other times I need multiple attempts, which wastes my time.

I know it still works, but it’s frustrating to have to go through this every time.

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [September 27, 2024, 4:26am UTC](https://forum.chuwi.com/t/herobox-n100-sometimes-fails-to-boot-and-requires-multiple-attempts/46784/2 "2024-09-27T04:26:45Z")

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> [@aacob](#):
>
> GLB22993

Write to my colleagues here: [Support Contact Us – CHUWI Global Store](https://store.chuwi.com/pages/contact-us)  
Because maybe itrs hardware issue and needs repair.