# HeroBox Pro Jasper Lake N4500 Mini PC DRIVERS **URL:** \ **Category:** MiniPC\ **Created:** [July 17, 2021, 8:03pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437 "2021-07-17T20:03:01Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![alefefazio](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@alefefazio](https://forum.chuwi.com/u/alefefazio)\ **Post date:** [July 17, 2021, 8:03pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/1 "2021-07-17T20:03:01Z")
From my HeroBox HeroBox Pro Intel Jasper Lake N4500, tested on Windows 11 build 22000.71, audio / mic jack working. Model: HeBoxP256G210502815, using Double Driver 4.1.0 [https://drive.google.com/drive/folders/1bMaa9R6RV0MBX2GchHFWCuSbHm3h5n2k?usp=sharing](https://drive.google.com/drive/folders/1bMaa9R6RV0MBX2GchHFWCuSbHm3h5n2k?usp=sharing) ---
**Author:** ![Locke74](https://avatars.discourse-cdn.com/v4/letter/l/e9c0ed/32.png) [@Locke74](https://forum.chuwi.com/u/Locke74)\ **Post date:** [January 4, 2022, 1:57pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/2 "2022-01-04T13:57:21Z")
Does it also work with Windows 10? It is told we cannot activate audio, when we re-install Windows 10 in a HeroBox Pro ( N4500 ) and thus I dare NOT to clean the current windows 10… ---
**Author:** ![alefefazio](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@alefefazio](https://forum.chuwi.com/u/alefefazio)\ **Post date:** [January 4, 2022, 7:05pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/3 "2022-01-04T19:05:42Z")
You can test it, as I have an official W10 image inside the google drive folder that you can use to reinstall the entire system, like it comes from the manufacturer. Also I got official drivers in that folder, so please test it and update here. Thanks! ---
**Author:** ![someone](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@someone](https://forum.chuwi.com/u/someone)\ **Post date:** [January 27, 2022, 7:44pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/4 "2022-01-27T19:44:37Z")
Totally fixes all the problems driver wise. Just can’t express my thanks, you saved me so much time, THANKS! ---
**Author:** ![aluke000](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@aluke000](https://forum.chuwi.com/u/aluke000)\ **Post date:** [November 15, 2025, 2:39am UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/5 "2025-11-15T02:39:57Z")
These audio and display drivers do NOT work with Windows 10. I have tried with different versions of Windows 10 and the system simply doesn’t recognize these drivers or other versions of them. I tried to do a reinstall of Win 10 and now stuck with a crippled system. ---
**Author:** ![alefefazio](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@alefefazio](https://forum.chuwi.com/u/alefefazio)\ **Post date:** [November 15, 2025, 1:33pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/6 "2025-11-15T13:33:55Z")
Check the official w10 image that already comes with pre installed drives, just follow the instructions in Google Drive folder ---
**Author:** ![aluke000](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@aluke000](https://forum.chuwi.com/u/aluke000)\ **Post date:** [November 16, 2025, 5:42pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/7 "2025-11-16T17:42:57Z")
The link you included is only drivers. Where is the link to the image you say should work? ---
**Author:** ![alefefazio](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@alefefazio](https://forum.chuwi.com/u/alefefazio)\ **Post date:** [November 16, 2025, 7:38pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/8 "2025-11-16T19:38:07Z")
I apologize for the confusion. It appears I no longer have the official Windows 10 image available. However, you still have two main options: 1. Perform a clean installation of Windows 10 and then install the **official drivers** provided in the Google Drive folder. These drivers are intended for Windows 10. 2. Search online (perhaps on YouTube) for instructions on how to create a **custom Windows 10 image** with the necessary **drivers** embedded (the official shared). This process typically requires access to another Windows PC. I hope this helps you get your system working again. Regards, Alefe Fazio ---
**Author:** ![alefefazio](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@alefefazio](https://forum.chuwi.com/u/alefefazio)\ **Post date:** [November 17, 2025, 6:14pm UTC](https://forum.chuwi.com/t/herobox-pro-jasper-lake-n4500-mini-pc-drivers/25437/9 "2025-11-17T18:14:51Z")
Hi again! I apologize for the back and forth. I just contacted Chuwi support and they provided me with the original Windows 10 image. I have updated the Google Drive folder with this official W10 image and included the necessary installation instructions. Following these steps should resolve the issues you are encountering with your system. Please let me know if you require any further assistance. Regards, Alefe Fazio