# Herobox unrecognize SSD Crucial 500gb disk

**URL:** <https://forum.chuwi.com/t/herobox-unrecognize-ssd-crucial-500gb-disk/42535>\
**Category:** HeroBox\
**Created:** [December 14, 2023, 11:16am UTC](https://forum.chuwi.com/t/herobox-unrecognize-ssd-crucial-500gb-disk/42535 "2023-12-14T11:16:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hpassos](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@hpassos](https://forum.chuwi.com/u/hpassos)\
**Post date:** [December 14, 2023, 11:16am UTC](https://forum.chuwi.com/t/herobox-unrecognize-ssd-crucial-500gb-disk/42535/1 "2023-12-14T11:16:03Z")

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Hello  
I have a HeroBox and after to install this disk:

> **[Crucial P3 500GB PCIe M.2 2280 SSD | CT500P3SSD8 | Crucial.com](https://www.crucial.com/ssd/p3/CT500P3SSD8)**
>
> Buy Crucial P3 500GB PCIe M.2 2280 SSD CT500P3SSD8. FREE US Delivery, guaranteed 100% compatibility when ordering using our online tools.

dont recognize him; Doesnt show in the bios and the bios of Herobox doesnt have many options…

The default disk of 180gb recognize…what can I do??

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**Author:** ![hpassos](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@hpassos](https://forum.chuwi.com/u/hpassos)\
**Post date:** [December 14, 2023, 1:45pm UTC](https://forum.chuwi.com/t/herobox-unrecognize-ssd-crucial-500gb-disk/42535/2 "2023-12-14T13:45:27Z")

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This SSD disk isnt compatible with Chuwi Herobox??

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**Author:** ![ki\_2004](https://avatars.discourse-cdn.com/v4/letter/k/e36b37/32.png) [@ki\_2004](https://forum.chuwi.com/u/ki_2004)\
**Post date:** [December 14, 2023, 11:32pm UTC](https://forum.chuwi.com/t/herobox-unrecognize-ssd-crucial-500gb-disk/42535/3 "2023-12-14T23:32:43Z")

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> **[HeroBox | Specifications | -Mini PC-Products-Chuwi Official-Laptop,...](https://www.chuwi.com/product/items/chuwi-herobox/specs.html)**
>
> Chuwi HeroBox Celeron® N4120 is a fanless mini PC featuring 8GB RAM + 256GB SSD and Windows 10 OS. It also includes HDMI 2.0/VGA ports, Ethernet, and expandable storage for an optimal user experience.

The specs are silent about max supported M.2 SATA SSD.  
Check with [support@chuwi.com](mailto:support@chuwi.com)

Edit1 - I think what you have bought is M.2 PCIe (NVMe) but as per specs the default SSD is M.2 SATA.???

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**Author:** ![schassler](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@schassler](https://forum.chuwi.com/u/schassler)\
**Post date:** [December 20, 2023, 7:29pm UTC](https://forum.chuwi.com/t/herobox-unrecognize-ssd-crucial-500gb-disk/42535/4 "2023-12-20T19:29:53Z")

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The drive you listed is NVMe, Chuwi takes SATA III only. I had the same issue. Had to get an M2 SATA III drive. I purchased this one from WD.  
Western Digital 500GB WD Blue 3D NAND Internal PC SSD - SATA III 6 Gb/s, M.2 2280, Up to 560 MB/s - WDS500G2B0B