# HI 10 XR Touchscreen

**URL:** <https://forum.chuwi.com/t/hi-10-xr-touchscreen/17583>\
**Category:** Windows Tablets\
**Created:** [December 3, 2020, 1:47pm UTC](https://forum.chuwi.com/t/hi-10-xr-touchscreen/17583 "2020-12-03T13:47:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![niddabaya](https://avatars.discourse-cdn.com/v4/letter/n/90ced4/32.png) [@niddabaya](https://forum.chuwi.com/u/niddabaya)\
**Post date:** [December 3, 2020, 1:47pm UTC](https://forum.chuwi.com/t/hi-10-xr-touchscreen/17583/1 "2020-12-03T13:47:32Z")

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my HR10XR came with a HiPen H7, without function. I have probably now the wrong driver, the touchscreen no longer works … what can i do do?

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**Author:** ![kayern21](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kayern21](https://forum.chuwi.com/u/kayern21)\
**Post date:** [February 3, 2021, 5:03am UTC](https://forum.chuwi.com/t/hi-10-xr-touchscreen/17583/2 "2021-02-03T05:03:23Z")

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@niddabaya I have the same problem. Did you ever get it fixed?

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**Author:** ![EndlessBiginner](https://avatars.discourse-cdn.com/v4/letter/e/e480ec/32.png) [@EndlessBiginner](https://forum.chuwi.com/u/EndlessBiginner)\
**Post date:** [February 3, 2021, 7:03am UTC](https://forum.chuwi.com/t/hi-10-xr-touchscreen/17583/3 "2021-02-03T07:03:04Z")

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Doesn’t this reply help you?

> [@Hi pen H7 not recognised - Chuwi Hi10 X](https://forum.chuwi.com/t/hi-pen-h7-not-recognised-chuwi-hi10-x/16234/8):
>
> I had the same problem: suddenly the H7 pen stopped working. I measured the battery and it was ok. I still tried a new battery but the problem was not resolved. Then I discovered on the Wacom website (description of the Bamboo Ink) that you can switch the compatibility mode by pressing both side buttons at the same time for 2 seconds. I tried it and immediately the H7 worked again.