# Hi 8 Model CW1509 Touch screen does not work with win 10. Need windows 8.1 **URL:** \ **Category:** Hi8 /Plus/SE/Pro/Air\ **Created:** [April 1, 2024, 12:49pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004 "2024-04-01T12:49:08Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 1, 2024, 12:49pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/1 "2024-04-01T12:49:08Z")
Hey @Management, I want to restore the original version of windows 8 that the tablet came with and so I’m am requesting the windows 8.1 firmware for the tablet. I have tried many versions of windows 10 from this forum but the touchscreen does not work. I have the double driver backup for the windows 8 and so I will try windows 8. Unless of course you can assist with getting touch driver to work on win 10 ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [April 1, 2024, 1:00pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/2 "2024-04-01T13:00:58Z")
Give me your serial number and will try to find them as it is super old ---
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 1, 2024, 1:37pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/3 "2024-04-01T13:37:53Z")
Hi8 Q32G22151000500 Thank you I purchased on amazon, with dual os win 10 and android 4.4. I would like to use win 10 only but touch driver does not work, so I will try the win 8. But any other help will be appreciated. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [April 2, 2024, 8:18am UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/4 "2024-04-02T08:18:39Z")
These are the original files: > **[MediaFire](https://www.mediafire.com/folder/ao6v2i3zew2jf,1w5dqxdcwmw1x,ur2lyayzvijwja4/shared)** > > MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere. > **[HI8 Dual system installation tutorial](https://www.mediafire.com/file_premium/oxw5twiazu87s95/HI8_Dual_system_installation_tutorial.docx/file)** > > MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere. ---
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 2, 2024, 3:02pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/5 "2024-04-02T15:02:55Z")
Thank you for your swift response. I will attempt an install today or tomorrow and provide feedback. ---
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 2, 2024, 10:04pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/6 "2024-04-02T22:04:44Z")
Good day, I spent about 6 hours trying to flash following the tutorial on the word document. ![IMG_20240402_180013](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/4/4bc2677ae921a3dbf37d86503905fcaea8232aee.jpeg) Flash process fails at 5 %. Os failure . Adb enum I am pressing the volume + and power. It says entering dnx mode, waiting for fastboot command. Do I need to input some command to get to fastboot ---
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 2, 2024, 10:15pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/7 "2024-04-02T22:15:19Z")
![17120958132688779579988885596867](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/4/4b703e649b2e51e97c3d308485175337bbc0dd5a.jpeg) ![17120958470399215698914480392601](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/1/18fa155be393692d8e6b7d8c618a7c15f88d0429.jpeg) Please note that I no longer have android on the system. I have windows 10 only which formatted the android partitions. Is this what is preventing flashing. ---
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 2, 2024, 10:16pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/8 "2024-04-02T22:16:43Z")
![17120961387263315592682157356539](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/1/104238193eef69b5df092d0bcb20c1c4d0105b8d.jpeg) ![17120961765014286608218992406259](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/1/1b16f0ac60c1a2cc10c5a5eb0b7b1611db8c6380.jpeg) ---
**Author:** ![ranjitb1084](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@ranjitb1084](https://forum.chuwi.com/u/ranjitb1084)\ **Post date:** [April 2, 2024, 10:41pm UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/9 "2024-04-02T22:41:24Z")
![171209646059165380821612654551](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/2/2c3291c7f329b7d308fdf5f9d5cb34b5d7c1049b.jpeg) ![17120964996376923631490246631658](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/6/6a64a0026b3a9d262481a24a220311dc9bcb4bfc.jpeg) ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [April 3, 2024, 1:56am UTC](https://forum.chuwi.com/t/hi-8-model-cw1509-touch-screen-does-not-work-with-win-10-need-windows-8-1/44004/10 "2024-04-03T01:56:26Z")
I think maybe @manonegra222 could help you on this, as this is quite old model.