# Hi10 Air Not Powering On **URL:** \ **Category:** Hi10 Air\ **Created:** [June 22, 2020, 2:58pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793 "2020-06-22T14:58:39Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 22, 2020, 2:58pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/1 "2020-06-22T14:58:39Z")
Hello @manonegra222, @Management, I was in the BIOS (didn’t change any settings, used Exit Discarding Changes option) and my Hi10 Air has stopped booting. Neither is the CHUWI logo displayed, nor does the red power LED glow. Even after connecting the charger, the red power LED does not blink. Is there any way to reset the BIOS or force the Hi10 Air into booting again? Thanks! ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 23, 2020, 2:29pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/2 "2020-06-23T14:29:58Z")
I suspect that it might be an incompatible BIOS setting that may have got saved. Will removing the battery reset the BIOS settings to factory defaults? Can someone share a document/video that shows how to remove the back cover? Thanks! ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 23, 2020, 2:56pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/3 "2020-06-23T14:56:14Z")
> [@hemant.kamat](#): > > Will removing the battery reset the BIOS settings to factory defaults Not all, only the parameters that are stored in CMOS, almost all the parameters are in NVRAM. > [@hemant.kamat](#): > > how to remove the back cover Like hi13, but you don’t need to worry about keyboard connector, it’s placed on display part. [![](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/0/04863f752c8947a847cfcc1f6eb1269aaef4c710.jpeg "Chuwi Hi13 Internals & How To Open It") ](https://www.youtube.com/watch?v=q4eqNhbm9aU) ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 24, 2020, 12:13pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/4 "2020-06-24T12:13:42Z")
> [@Biosham](#): > > Not all, only the parameters that are stored in CMOS, almost all the parameters are in NVRAM. Guess you’re right, but it was worth a try. I’ve removed the backplate: ![IMG-20200624-WA0008](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/f/f7498d13d0fed692afaeb3857dee99d42b8dd4cc.jpeg) Where’s the BIOS IC located? ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 24, 2020, 12:26pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/5 "2020-06-24T12:26:58Z")
![Untitled](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/1/1f9492ac194eb011699506bc29a1728ee248faae.jpeg) ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 24, 2020, 2:44pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/6 "2020-06-24T14:44:14Z")
Thanks, glad I don’t have to pry out the metal shield plate. I guess I could take it to a laptop repair shop, but I’d like to try and do it myself if it’s not too difficult. Could you share a link to the BIOS file and recommend a suitable programmer? ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 24, 2020, 3:35pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/7 "2020-06-24T15:35:41Z")
Probably most cheapest and suitable programmer is ch341a and 1.8v adapter. > **[MediaFire](https://www.mediafire.com/folder/nxlndr1f48nyf/Hi10_Air#lr9tpdt7vy9c9)** > > MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere. ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 24, 2020, 3:52pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/8 "2020-06-24T15:52:56Z")
> [@Biosham](#): > > Probably most cheapest and suitable programmer is ch341a and 1.8v adapter. How about these? CH341A Programmer [https://www.amazon.in/DHRUV-PRO-Programmer-CH341A-Burner-Eeprom/dp/B07XC6Z5NN](https://www.amazon.in/DHRUV-PRO-Programmer-CH341A-Burner-Eeprom/dp/B07XC6Z5NN) 1.8V Adapter > **[DHRUVPRO New 1.8V Adapter for iPhone or Motherboard SPI Flash Memory SOP8 DIP8...](https://www.amazon.in/DHRUV-PRO-Adapter-iPhone-Motherboard-Memory/dp/B0847KVMW5)** > > Description: The main 1.8V chip like: W25Q10EW,W25Q20EW,W25Q20BW,W25Q40EW,W25Q40BW,W25Q80EW,W25Q80BW,W25Q16DW,W25Q16FW,W25Q32DW,W25Q32FW,W25Q64DW,W25Q64FW,W25F128FW MX25U5121E,MX25R512F,MX25U1001E,MX25R1035F,MX25U2033E,MX25R2035F,MX25U4035,... Clamp > **[DHRUVPRO SOIC8 SOP8 Flash Chip IC Test Clips Socket Adapter Programmer BIOS :...](https://www.amazon.in/DHRUV-PRO-SOIC8-Socket-Adapter-Programmer/dp/B07N78W9CZ)** > > SOIC8 SOP8 FLASH CHIP IC TEST CLIPS SOCKET ADAPTER PROGRAMMER BIOS Thanks a lot, really appreciate your help! 👍 ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 24, 2020, 4:13pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/9 "2020-06-24T16:13:07Z")
Yes, that’s all you need. But sometimes the clip for bios IC does not transfer enough voltage to the chip and the bios is not flashed correctly. I recommend after flashing read the firmware and compare it with the downloaded one. ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 24, 2020, 5:01pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/10 "2020-06-24T17:01:48Z")
I’ve ordered the items. Should get here in a week’s time. I found a link to a video detailing the process in another thread: [https://www.youtube.com/watch?v=-K8Xif-6GUw](https://www.youtube.com/watch?v=-K8Xif-6GUw) I’ll update here after I receive the items. Thanks again for your help! ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 25, 2020, 2:28pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/11 "2020-06-25T14:28:05Z")
2 questions: 1. In the link that you shared there are 4 BIOS files 1903, 1906, 1908, 1910. Which of these should I use? 2. The chip programmer software requires the following data: Type: **25\26 SPI FLASH** Manu: **WINBOND** Name: **W25Q64FW** Is this correct? Thanks a lot! ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 25, 2020, 2:39pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/12 "2020-06-25T14:39:17Z")
> [@hemant.kamat](#): > > Which of these should I use it depends on your serial number. > [@hemant.kamat](#): > > Type: **25\26 SPI FLASH** > Manu: **WINBOND** > Name: **W25Q64FW** > Is this correct? Name should be as it written on the chip of your tablet. Mine is 25LQ64CVIG, yours can be different. ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 25, 2020, 3:01pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/13 "2020-06-25T15:01:08Z")
> [@Biosham](#): > > it depends on your serial number. There’s _Hi10 Air Q64G **1908** 0635_ printed on the back cover. So, BIOS 1908? ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 25, 2020, 3:38pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/14 "2020-06-25T15:38:25Z")
Yes. ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [June 29, 2020, 7:46am UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/15 "2020-06-29T07:46:08Z")
> [@Biosham](#): > > Name should be as it written on the chip of your tablet. Mine is 25LQ64CVIG, yours can be different. ![IMG_20200629_125635](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/9/9ef2478ae5a319797b4db7e14848404fd9dda52f.jpeg) I’m having the same chip, 25LQ64CVIG, but the CH341A Programmer 1.34 utility shows it as GD25LQ64: ![Capture](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/e/e14c9c6da65a2016ceec768f0abbb888458b12eb.jpeg) Please confirm if my settings are OK. Also, do I need to disconnect the Hi10’s battery while flashing the BIOS? ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [June 29, 2020, 11:17am UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/16 "2020-06-29T11:17:06Z")
The settings are correct. The battery should preferably be disconnected. ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [July 6, 2020, 2:04pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/17 "2020-07-06T14:04:53Z")
I received the CH341A programmer kit today. But, it does not detect the BIOS IC: ![Capture1](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/b/bfb312ff96b97b9531a7a40865b266849fefb040.jpeg) Any suggestions? ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [July 6, 2020, 4:53pm UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/18 "2020-07-06T16:53:33Z")
Make sure that the key on the chip and the key on the programmer match. If they match, there may be 3 problems: 1. Programmer can’t provide enough power to bios ic - in this case you need shorter clips or unsolder ic; 2. CPU interferes - you need to short quartz (crystal oscillator) near to CPU; 3. Bios ic is dead. ---
**Author:** ![hemant.kamat](https://avatars.discourse-cdn.com/v4/letter/h/dbc845/32.png) [@hemant.kamat](https://forum.chuwi.com/u/hemant.kamat)\ **Post date:** [July 7, 2020, 8:10am UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/19 "2020-07-07T08:10:56Z")
> [@Biosham](#): > > Bios ic is dead. Seems to be the case. I took the tablet to a laptop repair shop; they too couldn’t read the IC after de-soldering it from the motherboard. Where can I get a replacement IC? Or, will any other BIOS IC work? ---
**Author:** ![imran014](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@imran014](https://forum.chuwi.com/u/imran014)\ **Post date:** [July 8, 2020, 9:25am UTC](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793/22 "2020-07-08T09:25:35Z")
My serial number for Hi10 Air is 18100605. I could not find any similar number for my device. ![sss](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/c/c21beb4a2675d4f1a3cc4510db3db79d3cd71672.png) . I manage to read the IC. I have similar problem like user hemant.kamat [Next page](https://forum.chuwi.com/t/hi10-air-not-powering-on/11793.md?page=2)