# Hi10 black screen

**URL:** <https://forum.chuwi.com/t/hi10-black-screen/14139>\
**Category:** Hi.10\
**Created:** [September 3, 2020, 2:58pm UTC](https://forum.chuwi.com/t/hi10-black-screen/14139 "2020-09-03T14:58:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![juanma](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@juanma](https://forum.chuwi.com/u/juanma)\
**Post date:** [September 3, 2020, 2:58pm UTC](https://forum.chuwi.com/t/hi10-black-screen/14139/1 "2020-09-03T14:58:16Z")

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hi there, i have chuwi hi 10 model: CW1515 with serial number: HI Q64G42161100800 tablet with dual boot,its work perfect for years, but sudenly screen go black, don appear chuwi logo, no boot screen, nothing, only black screen, tablet battery seems ok, i can plug mouse, and mouse get light so seem to work. please help

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**Author:** ![Dentong22](https://avatars.discourse-cdn.com/v4/letter/d/f1d935/32.png) [@Dentong22](https://forum.chuwi.com/u/Dentong22)\
**Post date:** [September 6, 2020, 2:06pm UTC](https://forum.chuwi.com/t/hi10-black-screen/14139/2 "2020-09-06T14:06:01Z")

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I also have almost the same issue. Chuwi _Hi10_ Pro at Gearbest. They sold me propably a refurbished one with a malfunction. I can boot the tablet but the _screen_ remains _black_ .

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**Author:** ![juanma](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@juanma](https://forum.chuwi.com/u/juanma)\
**Post date:** [September 6, 2020, 5:20pm UTC](https://forum.chuwi.com/t/hi10-black-screen/14139/3 "2020-09-06T17:20:49Z")

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its look like a common problem, in other model and other brands, i read somewhere, graphic driver problem, and maybe can fix, with a full firmware restore (in blind mode, you need a keyboard) but i cant find firmware for this model in the forum to try this solution.