# Hi10\_XPro-T6064128-ROW-20240112

**URL:** <https://forum.chuwi.com/t/hi10-xpro-t6064128-row-20240112/49081>\
**Category:** Hi10 XPro\
**Created:** [January 3, 2025, 5:44pm UTC](https://forum.chuwi.com/t/hi10-xpro-t6064128-row-20240112/49081 "2025-01-03T17:44:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Elias.Kos](https://avatars.discourse-cdn.com/v4/letter/e/47e85d/32.png) [@Elias.Kos](https://forum.chuwi.com/u/Elias.Kos)\
**Post date:** [January 3, 2025, 5:44pm UTC](https://forum.chuwi.com/t/hi10-xpro-t6064128-row-20240112/49081/1 "2025-01-03T17:44:34Z")

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Hi10\_XPro-T6064128-ROW-20240112  
Hi my new tablet i think have a problem with screen. Round the right bezels i see a white light.I notice that the screen shows an intense illumination around the perimeter which does not change even when I change the intensity of the illumination. This is the first time I have noticed something like this and I don’t know if the device is defective and I should return it to the seller.

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [January 4, 2025, 2:41am UTC](https://forum.chuwi.com/t/hi10-xpro-t6064128-row-20240112/49081/2 "2025-01-04T02:41:54Z")

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Maybe you should contact the seller, because it should not be like that. If you just bought. Send the seller a picture and ask him to help you.

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**Author:** ![Brian59](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/brian59/32/9561_2.png) [@Brian59](https://forum.chuwi.com/u/Brian59)\
**Post date:** [January 4, 2025, 6:09pm UTC](https://forum.chuwi.com/t/hi10-xpro-t6064128-row-20240112/49081/3 "2025-01-04T18:09:34Z")

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This sounds like a defect in assembling and/or shipping damage?. I would contact the seller, request a RMA and send the unit back for repair and/or exchange. Good Luck.
