# Hi10X wont boot due to charging at wrong port **URL:** \ **Category:** Hi10 X\ **Created:** [March 15, 2021, 10:46am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705 "2021-03-15T10:46:10Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![aaccddffgg](https://avatars.discourse-cdn.com/v4/letter/a/46a35a/32.png) [@aaccddffgg](https://forum.chuwi.com/u/aaccddffgg)\ **Post date:** [March 15, 2021, 10:46am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/1 "2021-03-15T10:46:10Z")
I recently bought a hi10x and started using it, I had it powered on and I tried to charge but accidentally plug the charger into the data port. Now it won’t boot up. I tried holding power key for couple 10 seconds and only a red led light shows up and then nothing. Any ideas? ---
**Author:** ![msbcd](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@msbcd](https://forum.chuwi.com/u/msbcd)\ **Post date:** [March 15, 2021, 11:09am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/2 "2021-03-15T11:09:51Z")
Try this: > [@Chuwi hi10X BIOS RESET for bricked units](https://forum.chuwi.com/t/chuwi-hi10x-bios-reset-for-bricked-units/21104): > > Good day, my chuwi hi10 x got no display, only red light while charging, no logo nor bios. Got time to search on YouTube. Then came up with this, really works. translate Time needed: 1 minute. Make sure the laptop is working First of all, make sure that the laptop can still be turned on. This is done by holding the power button for a few seconds. The red LED on the edge of the screen should light up briefly and then go out again. As soon as the LED lights up, the power button can be released. … ---
**Author:** ![aaccddffgg](https://avatars.discourse-cdn.com/v4/letter/a/46a35a/32.png) [@aaccddffgg](https://forum.chuwi.com/u/aaccddffgg)\ **Post date:** [March 15, 2021, 11:12am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/3 "2021-03-15T11:12:08Z")
Tried already, the bios doesn’t show up ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [March 15, 2021, 11:23am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/4 "2021-03-15T11:23:33Z")
Since you have just bought the device, I would recommend to contact the warranty service. If you don’t have such a possibility, you need to check the battery voltage, check the resistance of the components near the type-c connector, these components most likely support maximum 6V and could burn out. ![Untitled](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/8/8990de9e929dd24f3b0d74f92306ec236746700f.jpeg) ---
**Author:** ![kenciro](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kenciro](https://forum.chuwi.com/u/kenciro)\ **Post date:** [March 15, 2021, 11:23am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/5 "2021-03-15T11:23:45Z")
It won’t boot even with charger connected to the right USB-port? It’s easy to make a mistake connecting to the wrong USB-C, it will be really weird that Chuwi does not take care of this kind of event. ---
**Author:** ![Chicken1](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@Chicken1](https://forum.chuwi.com/u/Chicken1)\ **Post date:** [March 24, 2021, 11:42am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/7 "2021-03-24T11:42:04Z")
Hi turn laptop on to boot up, but keep pressing the delete button, till you get to the CMOS screen. ---
**Author:** ![jellosheriff](https://avatars.discourse-cdn.com/v4/letter/j/ee59a6/32.png) [@jellosheriff](https://forum.chuwi.com/u/jellosheriff)\ **Post date:** [April 15, 2021, 10:56am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/8 "2021-04-15T10:56:18Z")
Thanks for the tip. I would never have thought of that. I’m forever plugging things in by feel. ---
**Author:** ![bobfish88](https://avatars.discourse-cdn.com/v4/letter/b/f475e1/32.png) [@bobfish88](https://forum.chuwi.com/u/bobfish88)\ **Post date:** [April 15, 2021, 3:01pm UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/9 "2021-04-15T15:01:44Z")
Out of curiosity , I tried plugging the charger into the data-only port , just to see what happens . Result is , nothing happened . The tablet is still charging and working just like before . Then I tested plugging the chuwi 12V charger to my android phones . And the result , nothing happened , the phones simply won’t charge with the chuwi charger . And both phones are still working . I’ve also tested with 2 power banks , no damage resulted. I’m sure the engineers have also tested these scenarios . ---
**Author:** ![butmonkeh](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@butmonkeh](https://forum.chuwi.com/u/butmonkeh)\ **Post date:** [April 16, 2021, 7:17am UTC](https://forum.chuwi.com/t/hi10x-wont-boot-due-to-charging-at-wrong-port/21705/10 "2021-04-16T07:17:02Z")
I am very suprised, and stand corrected. From what I have read of the USB-PD spec, I would have thought damage would result. Thank you.