# HI12 Hardware password problem

**URL:** <https://forum.chuwi.com/t/hi12-hardware-password-problem/30798>\
**Category:** Hi12\
**Created:** [February 8, 2022, 7:54pm UTC](https://forum.chuwi.com/t/hi12-hardware-password-problem/30798 "2022-02-08T19:54:46Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Tom-Ottawa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/tom-ottawa/32/6035_2.png) [@Tom-Ottawa](https://forum.chuwi.com/u/Tom-Ottawa)\
**Post date:** [February 8, 2022, 7:54pm UTC](https://forum.chuwi.com/t/hi12-hardware-password-problem/30798/1 "2022-02-08T19:54:46Z")

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I set a 20 character hardware password, but when I tried to start up again, the password did not work. HELP