# HiPad Max: BT Aptx and LDAC NOT OK! **URL:** \ **Category:** HiPad Max\ **Created:** [November 7, 2022, 1:51pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006 "2022-11-07T13:51:54Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Alex\_Chuwi](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@Alex\_Chuwi](https://forum.chuwi.com/u/Alex_Chuwi)\ **Post date:** [November 7, 2022, 1:51pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/1 "2022-11-07T13:51:54Z")
Hi, i am using the HiPad Max with newest Software. When i try to hear Musik using Bluetooth \> no problem. When i activate AptX or LDAC to have better Quality there comes no Sound on my WH-1000XM3 Headset. Same Test with my POCO X3 Pro \> no Problem with AptX and LDAC \> perfect Sound ! Please fix HighQuality Bluetooth ! Thank You ! ---
**Author:** ![Alex\_Chuwi](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@Alex\_Chuwi](https://forum.chuwi.com/u/Alex_Chuwi)\ **Post date:** [December 20, 2022, 7:54am UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/2 "2022-12-20T07:54:15Z")
Is it normal for CHUWI support to have no response to error messages ? Is any developer interested in the feedback from customers here ? It’s my first tablet from CHUWI, hopefully not the last !?! ---
**Author:** ![Abraxas628](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@Abraxas628](https://forum.chuwi.com/u/Abraxas628)\ **Post date:** [January 14, 2023, 4:14pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/3 "2023-01-14T16:14:55Z")
I have the same problem. Do you know how to change the blutooth codec on the tablet ? Thanks. ---
**Author:** ![Alex\_Chuwi](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@Alex\_Chuwi](https://forum.chuwi.com/u/Alex_Chuwi)\ **Post date:** [January 14, 2023, 4:28pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/4 "2023-01-14T16:28:18Z")
You should activate the Developer options and choose the Bluetooth Codec ---
**Author:** ![Abraxas628](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@Abraxas628](https://forum.chuwi.com/u/Abraxas628)\ **Post date:** [January 14, 2023, 4:57pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/5 "2023-01-14T16:57:10Z")
Done.It works without the HD audio. Did you try to contact the customer support or is it a waste of time ? ---
**Author:** ![Alex\_Chuwi](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@Alex\_Chuwi](https://forum.chuwi.com/u/Alex_Chuwi)\ **Post date:** [January 14, 2023, 5:11pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/6 "2023-01-14T17:11:16Z")
So far, I have only reported about it here in the forum. Developers read along here, but unfortunately they do not react in any way. ---
**Author:** ![Abraxas628](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@Abraxas628](https://forum.chuwi.com/u/Abraxas628)\ **Post date:** [January 14, 2023, 5:32pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/7 "2023-01-14T17:32:51Z")
I sent a message to the customer support .I will report here about it .But you are right : there are only a handful of messages on this forum, this is not acceptable to not receive any response from the developers. Chuwi, wake up ! ---
**Author:** ![User35](https://avatars.discourse-cdn.com/v4/letter/u/d07c76/32.png) [@User35](https://forum.chuwi.com/u/User35)\ **Post date:** [November 22, 2023, 9:06pm UTC](https://forum.chuwi.com/t/hipad-max-bt-aptx-and-ldac-not-ok/36006/8 "2023-11-22T21:06:05Z")
Hi, I just bought this tablet and have the same HD audio problem. Why isn’t this fixed yet? I already regret buying it. This should be easy to resolve with an update.