# HiPad XPro screen abnormalies **URL:** \ **Category:** HiPad XPro\ **Created:** [May 11, 2024, 2:51am UTC](https://forum.chuwi.com/t/hipad-xpro-screen-abnormalies/44735 "2024-05-11T02:51:27Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Charissoh](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@Charissoh](https://forum.chuwi.com/u/Charissoh)\ **Post date:** [May 11, 2024, 2:51am UTC](https://forum.chuwi.com/t/hipad-xpro-screen-abnormalies/44735/1 "2024-05-11T02:51:27Z")
Hi, After using the HiPad XPro tablet for about 2 months only, one night the screen go crazy and start tapping on its own, after a while it stopped, then the screen starts having abnormalies. You can refer to the following video [https://www.youtube.com/shorts/ywEpeC8un0Q](https://www.youtube.com/shorts/ywEpeC8un0Q) This is not the first Chuwii tablet that I have bought, I was really happy with the previous Chuwi tablet, thus this second purchase, in fact I was planning to buy a third one, but now I will probably need to reconsider. I tried to reach out through Lazada and customer support contact through email and the communication is extremely slow and never follow up fully to attempt to resolve my issue, it’s quite a dissappointed customer support I would say. I am hoping I can get some real help here. I bought the tablet on Lazada Singapore. Bought on 3 Mar 2024, delivered on 9 Mar 2024. First reported the issue on 27 Apr 2024. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [May 11, 2024, 8:16am UTC](https://forum.chuwi.com/t/hipad-xpro-screen-abnormalies/44735/2 "2024-05-11T08:16:29Z")
That Screen is broken. I showed the video to tech, they told me needs to be replaced. You need to contact my colleagues in Lazada, because they need to handle the repair from there.