# HiPen h2 and Windows Ink support **URL:** \ **Category:** Hi10 Air\ **Created:** [March 9, 2020, 10:47pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369 "2020-03-09T22:47:41Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![santimontali](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@santimontali](https://forum.chuwi.com/u/santimontali)\ **Post date:** [March 9, 2020, 10:47pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/1 "2020-03-09T22:47:41Z")
Hello, I’ve recently bought a Chuwi Hi10 Air tablet with the HiPen h2 “active” stylus and I’ve encountered this issue with the Windows Ink functionality. Windows doesn’t seem to recognize this pen as an active stylus and that is a big problem for me because I bought this tablet to write and score music in the Staffpad software which doesn’t support writing without an active stylus. I would like to know if theres any driver or workaround so I can get to use this tablet for what it was originally intended. Don’t get me wrong, the stylus pen works but just as my finger does, so it does not provide any windows functionality which is a shame. Thanks. ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [March 10, 2020, 9:02am UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/2 "2020-03-10T09:02:31Z")
Try to install pen driver [https://chuwiinnovationtechnologyshenz.box.com/s/v3f9eeefogq6q9ros9patp72gqy63n9k](https://chuwiinnovationtechnologyshenz.box.com/s/v3f9eeefogq6q9ros9patp72gqy63n9k) > [@\[Hi10 Air\] \[Tutorial\] The instruction to install stylus driver for Chuwi Hi10 Air](https://forum.chuwi.com/t/hi10-air-tutorial-the-instruction-to-install-stylus-driver-for-chuwi-hi10-air/1161): > > HI10Air Install stylus driver tutorial If t he stylus can’t be used ， please u pdate the touch drive： 1.Right click the menu in the lower left corner of the screen and select the Device Manager. 2.open the Human interface devices and click KMDF HID Minidriver for Touch I2C Driver.right click to update the driver [image] 3.select Browse my computer for dricer software [image] 4.select Let me pick from a list of… [image] 5.select Have Disk [image] 6.browse to find the driver… ---
**Author:** ![santimontali](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@santimontali](https://forum.chuwi.com/u/santimontali)\ **Post date:** [March 10, 2020, 3:10pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/3 "2020-03-10T15:10:23Z")
Thanks for the help, I did install those drivers but didnt seem to change anything. Now Im having some doubts, is this pen supposed to be picked up by Windows ink or is it just a capacitive stylus with some conductivity? ---
**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\ **Post date:** [March 10, 2020, 3:16pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/4 "2020-03-10T15:16:19Z")
🤷‍♂️ @manonegra222 or @Management can you help us? ---
**Author:** ![santimontali](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@santimontali](https://forum.chuwi.com/u/santimontali)\ **Post date:** [March 10, 2020, 4:36pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/5 "2020-03-10T16:36:00Z")
Im really hoping for a solution here otherwise Ill be really dissapointed. This pen seems to be like those ‘active capacitive’ ones. If this is the case chuwi should at least mention the truth about what they are selling to their customers. ---
**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\ **Post date:** [March 11, 2020, 7:18am UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/6 "2020-03-11T07:18:48Z")
Try replacing the stylus battery, or if that doesn’t work, try a different stylus. ---
**Author:** ![santimontali](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@santimontali](https://forum.chuwi.com/u/santimontali)\ **Post date:** [March 11, 2020, 1:27pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/7 "2020-03-11T13:27:03Z")
The hipen h2 does not require a battery, its rechargeable. Ive been searching online and I havent found anyone clamining this pen as an active one. Would you please consider answering that for me? Is this pen supposed to be active? Have this pen ever worked as active in the past? If I wouldve bought a hi10x would the hipen h3 work with Windows ink? Is the hipen h3 active? This way I can understand if this tablet Is capable of what I wanted it for in the first place. Thanks ---
**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\ **Post date:** [March 12, 2020, 5:53am UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/8 "2020-03-12T05:53:56Z")
Can you provide a video?I suspect there’s something wrong with the stylus. ---
**Author:** ![santimontali](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@santimontali](https://forum.chuwi.com/u/santimontali)\ **Post date:** [March 12, 2020, 8:32am UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/9 "2020-03-12T08:32:23Z")
Ok, here it Is. I would still like to know about those questions I made. Thanks and sorry for insisting. [https://youtu.be/dGWkLVX8A24](https://youtu.be/dGWkLVX8A24) Btw sorry for the bad quality video ☹ ---
**Author:** ![Pirhana-A](https://avatars.discourse-cdn.com/v4/letter/p/5f8ce5/32.png) [@Pirhana-A](https://forum.chuwi.com/u/Pirhana-A)\ **Post date:** [March 12, 2020, 5:18pm UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/10 "2020-03-12T17:18:24Z")
Hi, santiamontali, in response to your direct message, I’m sorry but I don’t have any HiPen, so I can’t help you about this issue… ☹ ---
**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\ **Post date:** [March 13, 2020, 2:55am UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/11 "2020-03-13T02:55:46Z")
This should be because the Staffpad software only supports the pressure sensitive stylus. ---
**Author:** ![santimontali](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@santimontali](https://forum.chuwi.com/u/santimontali)\ **Post date:** [March 13, 2020, 3:22am UTC](https://forum.chuwi.com/t/hipen-h2-and-windows-ink-support/7369/12 "2020-03-13T03:22:42Z")
Yeah, it only supports active stylus that pair with windows ink. The hipen h2 is capacitive