# I get my new laptop but dont working

**URL:** <https://forum.chuwi.com/t/i-get-my-new-laptop-but-dont-working/32607>\
**Category:** Ask A Question\
**Created:** [May 4, 2022, 3:12pm UTC](https://forum.chuwi.com/t/i-get-my-new-laptop-but-dont-working/32607 "2022-05-04T15:12:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JoseAntoni0](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@JoseAntoni0](https://forum.chuwi.com/u/JoseAntoni0)\
**Post date:** [May 4, 2022, 3:12pm UTC](https://forum.chuwi.com/t/i-get-my-new-laptop-but-dont-working/32607/1 "2022-05-04T15:12:41Z")

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Hi everyone! I bought and just recived my new CHUWI Gemibook… But not charging … I dont know why… I just try to put on, in less than a minute low batery and turn off… I dont know how to charge and the charger not working i dont know why… Its New!! … I need help…please!!!  
Thanks

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**Author:** ![ChuwiService](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChuwiService](https://forum.chuwi.com/u/ChuwiService)\
**Post date:** [May 5, 2022, 9:12am UTC](https://forum.chuwi.com/t/i-get-my-new-laptop-but-dont-working/32607/2 "2022-05-05T09:12:17Z")

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Hello, you can contact [service@chuwi.com](mailto:service@chuwi.com) for fault problems