# I got a DEAD laptop out of the box!

**URL:** <https://forum.chuwi.com/t/i-got-a-dead-laptop-out-of-the-box/28585>\
**Category:** AeroBook Pro\
**Created:** [November 18, 2021, 1:55pm UTC](https://forum.chuwi.com/t/i-got-a-dead-laptop-out-of-the-box/28585 "2021-11-18T13:55:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pissed-at-chuwi](https://avatars.discourse-cdn.com/v4/letter/p/5fc32e/32.png) [@pissed-at-chuwi](https://forum.chuwi.com/u/pissed-at-chuwi)\
**Post date:** [November 18, 2021, 1:55pm UTC](https://forum.chuwi.com/t/i-got-a-dead-laptop-out-of-the-box/28585/1 "2021-11-18T13:55:15Z")

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I am so GLAD I found this forum.

I got a defective DEAD chuwi aerobook laptop out of the box.

the LAPTOP does NOT work!!!

I have been trying to reach chuwi via all chuwi email addresses.

…and still no reply FYI todays date is 11/18/21

PLEASE HELP!!!

I got a DEAD laptop!!

…and after reading posts on here, I am not going to pay to ship a defective laptop back to chuwi, this is bullshit!!!

DONT BUY chuwi – BEWARE –

I hope someone from management chuwi reaches out to correct this!

keywords: #chuwiBADaerobook  
#Aerobook #DOAchuwi #DOAlaptop #DOAchuwi #defectiveLaptop #chuwiDOAlaptop #DoNotBuyChuwi

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**Author:** ![spikerguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/spikerguy/32/1971_2.png) [@spikerguy](https://forum.chuwi.com/u/spikerguy)\
**Post date:** [November 18, 2021, 11:23pm UTC](https://forum.chuwi.com/t/i-got-a-dead-laptop-out-of-the-box/28585/2 "2021-11-18T23:23:58Z")

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@Management  
Please look into this.

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**Author:** ![pissed-at-chuwi](https://avatars.discourse-cdn.com/v4/letter/p/5fc32e/32.png) [@pissed-at-chuwi](https://forum.chuwi.com/u/pissed-at-chuwi)\
**Post date:** [November 19, 2021, 11:32am UTC](https://forum.chuwi.com/t/i-got-a-dead-laptop-out-of-the-box/28585/3 "2021-11-19T11:32:43Z")

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@spikerguy

thank you for response!

… so WHEN WILL I HEAR BACK ???

… and thank you in advance,

keywords: #chuwiBADaerobook  
#Aerobook #DOAchuwi #DOAlaptop #DOAchuwi #defectiveLaptop #chuwiDOAlaptop #DoNotBuyChuwi

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**Author:** ![spikerguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/spikerguy/32/1971_2.png) [@spikerguy](https://forum.chuwi.com/u/spikerguy)\
**Post date:** [November 20, 2021, 6:40am UTC](https://forum.chuwi.com/t/i-got-a-dead-laptop-out-of-the-box/28585/4 "2021-11-20T06:40:30Z")

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> [@pissed-at-chuwi](#):
>
> so WHEN WILL I HEAR BACK ???

No idea it depends on chuwi team.

I am just a forum user…

Where did you buy the device from and why don’t you contact the seller?