# Is this support (JPvip@chuwi.com) working?

**URL:** <https://forum.chuwi.com/t/is-this-support-jpvip-chuwi-com-working/13011>\
**Category:** Hi10 X\
**Created:** [August 3, 2020, 5:29am UTC](https://forum.chuwi.com/t/is-this-support-jpvip-chuwi-com-working/13011 "2020-08-03T05:29:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![shumai](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@shumai](https://forum.chuwi.com/u/shumai)\
**Post date:** [August 3, 2020, 5:29am UTC](https://forum.chuwi.com/t/is-this-support-jpvip-chuwi-com-working/13011/1 "2020-08-03T05:29:18Z")

</div>

Hello,

I am new to buy the chuwi product.  
I would like to ask a question to Japanese Support.  
I sent message to “[JPvip@chuwi.com](mailto:JPvip@chuwi.com)” two days ago, but not reply.

Does someone have an idea to contact with them?

Best regards,