# Kingstone ssd issue (solved, my mistake) **URL:** \ **Category:** RZBOX\ **Created:** [December 18, 2021, 7:22pm UTC](https://forum.chuwi.com/t/kingstone-ssd-issue-solved-my-mistake/29411 "2021-12-18T19:22:04Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![giovanni.bincoletto](https://avatars.discourse-cdn.com/v4/letter/g/90ced4/32.png) [@giovanni.bincoletto](https://forum.chuwi.com/u/giovanni.bincoletto)\ **Post date:** [December 18, 2021, 8:19pm UTC](https://forum.chuwi.com/t/kingstone-ssd-issue-solved-my-mistake/29411/2 "2021-12-18T20:19:49Z")
Ciao Andrea, sembre che l’RZBOX abbia qualche problema a gestire alcuni modelli di SSD. Pensavo che il problema fosse ristretto ai dischi Samsung, come puoi vedere dai diversi post > [@Rzbox SSD can't use in Ubuntu](https://forum.chuwi.com/t/rzbox-ssd-cant-use-in-ubuntu/28924): > > Hi all! I have bought a Rzbox without SSD and RAM. I have installed 16gb of ram and a Samsung 870EVO 1TB. From bios i see everything correctly, but when i try to install operating system (ubuntu 21.04) i don’t see SSD, i see only the usb drive with the ubuntu software. Someone know a solution for this? Thank you very much > [@RZBOX unable to install Windows or Linux](https://forum.chuwi.com/t/rzbox-unable-to-install-windows-or-linux/28810): > > I am unable to install any OS on the RZBOX I received today. Windows 10 crashes with Error Code"0x80070001" at anywhere from 6% to 26% when installing. Ubuntu Linux will have an installer crash after it finishes copying files. I have tried with varying sets of RAM and SSD Inland 2TB NVME SSD Samsung 960 Pro 512GB SSD 2x 32GB 2666Mhz RAM 2x 4 GB 2666Mhz RAM I have tried multiple USB drives with no success. I even tried installing windows on another PC and moving the SSD to the RZBOX after… > [@Cannot install windows on RZBOX](https://forum.chuwi.com/t/cannot-install-windows-on-rzbox/28807): > > I’m trying to install windows on the recently released CHUWI RZBOX (barebones edition) from a USB 3.0 (made with the windows media tool), but I keep running into the following error: “Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error code: 0x800701B1” This usually happens at the “Getting files ready for installation” step, anywhere between 4% and 12% The RZBOX barebones doesn’t come with RAM and SSD, so I’ve … > [@Samsung SSD Issue](https://forum.chuwi.com/t/samsung-ssd-issue/29210): > > Hi, I bought a rzbox barebones on launch day. The pc was delivered to me last week. I tried several solutions but I can’t install windows on samsung 970 evo plus disks (both 500GB and 1TB). It is currently installed on an Intel SSD Pro 6000 256GB and is working fine. If i install samsung disks as second drive the system becomes unstable. Are there any unreported compatibility issues? Bios updates or particular procedures to follow? I await indications as soon as possible and the possible l… Il problema è già stato segnalato più volte e siamo in attesa di un aggiornamento BIOS. Cerca nel registro eventi di Windows per verificare che tipo di errori vengono registrati e segnala se riesci a risolvere il problema con il tuo disco Kingston. Ciao Giovanni … Hi Andrea, it seems that the RZBOX has some problems managing some SSD models. I thought the problem was restricted to Samsung drives as you can see from the different posts > [@Rzbox SSD can't use in Ubuntu](https://forum.chuwi.com/t/rzbox-ssd-cant-use-in-ubuntu/28924): > > Hi all! I have bought a Rzbox without SSD and RAM. I have installed 16gb of ram and a Samsung 870EVO 1TB. From bios i see everything correctly, but when i try to install operating system (ubuntu 21.04) i don’t see SSD, i see only the usb drive with the ubuntu software. Someone know a solution for this? Thank you very much > [@RZBOX unable to install Windows or Linux](https://forum.chuwi.com/t/rzbox-unable-to-install-windows-or-linux/28810): > > I am unable to install any OS on the RZBOX I received today. Windows 10 crashes with Error Code"0x80070001" at anywhere from 6% to 26% when installing. Ubuntu Linux will have an installer crash after it finishes copying files. I have tried with varying sets of RAM and SSD Inland 2TB NVME SSD Samsung 960 Pro 512GB SSD 2x 32GB 2666Mhz RAM 2x 4 GB 2666Mhz RAM I have tried multiple USB drives with no success. I even tried installing windows on another PC and moving the SSD to the RZBOX after… > [@Cannot install windows on RZBOX](https://forum.chuwi.com/t/cannot-install-windows-on-rzbox/28807): > > I’m trying to install windows on the recently released CHUWI RZBOX (barebones edition) from a USB 3.0 (made with the windows media tool), but I keep running into the following error: “Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error code: 0x800701B1” This usually happens at the “Getting files ready for installation” step, anywhere between 4% and 12% The RZBOX barebones doesn’t come with RAM and SSD, so I’ve … > [@Samsung SSD Issue](https://forum.chuwi.com/t/samsung-ssd-issue/29210): > > Hi, I bought a rzbox barebones on launch day. The pc was delivered to me last week. I tried several solutions but I can’t install windows on samsung 970 evo plus disks (both 500GB and 1TB). It is currently installed on an Intel SSD Pro 6000 256GB and is working fine. If i install samsung disks as second drive the system becomes unstable. Are there any unreported compatibility issues? Bios updates or particular procedures to follow? I await indications as soon as possible and the possible l… The problem has already been reported multiple times and we are awaiting a BIOS update. Search the Windows event log to see what kinds of errors are logged and report if you can fix the problem with your Kingston drive. Hi Giovanni --- _[View the full topic](https://forum.chuwi.com/t/kingstone-ssd-issue-solved-my-mistake/29411)._