# Lapbook pro problema bateria

**URL:** <https://forum.chuwi.com/t/lapbook-pro-problema-bateria/12365>\
**Category:** LapBook Pro\
**Created:** [July 13, 2020, 11:56am UTC](https://forum.chuwi.com/t/lapbook-pro-problema-bateria/12365 "2020-07-13T11:56:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![reivax\_x](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@reivax\_x](https://forum.chuwi.com/u/reivax_x)\
**Post date:** [July 13, 2020, 11:56am UTC](https://forum.chuwi.com/t/lapbook-pro-problema-bateria/12365/1 "2020-07-13T11:56:47Z")

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Compre el lapbook pro 8Gb 256ssd el pasaso 6 de junio pR mi hija. todo perfecto hasta que a las 3 semanas se apaga si no esta conectado al cable de la corriente. he actualizado la EC bios , actualizado lo drivers de windows de la bateria y he realizado un reset de fabrica. y nada , si lo desconecto de la corriente muere. solo funciona si está conectado a la corrriente. Alguna solucion?

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [July 13, 2020, 12:08pm UTC](https://forum.chuwi.com/t/lapbook-pro-problema-bateria/12365/2 "2020-07-13T12:08:03Z")

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Escribie en inglés a [service@chuwi.com](mailto:service@chuwi.com) y te darán instrucciones para enviarlo al servicio técnico en España para cambiar la batería. En una semana lo tendrás de nuevo funcionando.

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**Author:** ![reivax\_x](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@reivax\_x](https://forum.chuwi.com/u/reivax_x)\
**Post date:** [July 13, 2020, 4:15pm UTC](https://forum.chuwi.com/t/lapbook-pro-problema-bateria/12365/3 "2020-07-13T16:15:29Z")

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ya les he enviado mensaje en ingles .  
Muchas gracias

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**Author:** ![Aldo\_Yama](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@Aldo\_Yama](https://forum.chuwi.com/u/Aldo_Yama)\
**Post date:** [July 18, 2020, 3:55am UTC](https://forum.chuwi.com/t/lapbook-pro-problema-bateria/12365/4 "2020-07-18T03:55:12Z")

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I have had the same problem and the aftersales service informed that the battery is done. I used less than 3 months… To fix it they informed that I have to send my laptop to Hong Kong or if you live in Europe to Russia or Spain. Good luck to you.