# MiniBook X N100 scratchy audio jack

**URL:** <https://forum.chuwi.com/t/minibook-x-n100-scratchy-audio-jack/48564>\
**Category:** Minibook X N100/N150/5100\
**Created:** [December 4, 2024, 5:20pm UTC](https://forum.chuwi.com/t/minibook-x-n100-scratchy-audio-jack/48564 "2024-12-04T17:20:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AntiGroundhogDay](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@AntiGroundhogDay](https://forum.chuwi.com/u/AntiGroundhogDay)\
**Post date:** [December 4, 2024, 5:20pm UTC](https://forum.chuwi.com/t/minibook-x-n100-scratchy-audio-jack/48564/1 "2024-12-04T17:20:44Z")

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S/N: ZMinBXHY4H240702351

I purchased the device on Nov 25, 2024, from the official Chuwi Ebay store: [chuwiofficial | eBay Stores](https://www.ebay.com/str/chuwiofficial?_trksid=p4429486.m3561.l161211)

My problem is:  
I hear a very slight (can’t hear of this feedback anything when listening to any music on low volume) scratchy sound coming out of the **audio/headphone jack** under certain conditions:

- Only when power is plugged in.  
There is some motion on the screen. It could be moving the mouse, using the touchpad, or watching a video on YouTube without mouse/trackpad inputs. So long as there is motion on the screen, there is faint, scratchy feedback coming through no matter which headphones I use.
- It does not matter if audio is muted or not. It is always present.
- I have only tested this in Windows 11. I am unsure if this problem is present in Linux.

Does anyone have any driver updates or potential solutions? Many thanks!

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [December 6, 2024, 3:03am UTC](https://forum.chuwi.com/t/minibook-x-n100-scratchy-audio-jack/48564/2 "2024-12-06T03:03:20Z")

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You are still under the 14 days warranty for a replace.  
Please contact the Ebay store, and ask them to replace for a new one.  
We dont know what could it be, or if it will a problem long term,

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**Author:** ![AntiGroundhogDay](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@AntiGroundhogDay](https://forum.chuwi.com/u/AntiGroundhogDay)\
**Post date:** [December 6, 2024, 3:19am UTC](https://forum.chuwi.com/t/minibook-x-n100-scratchy-audio-jack/48564/3 "2024-12-06T03:19:57Z")

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Thank you for your response! I have decided the slight noise is tolerable and I will keep the laptop as there are no other problems. I will check my Wife’s new MiniBook X N100 and see if there are any issues within the return window. Thanks!