# My gemibook x pro has constant blue screen crashes and memory fails please help

**URL:** <https://forum.chuwi.com/t/my-gemibook-x-pro-has-constant-blue-screen-crashes-and-memory-fails-please-help/45769>\
**Category:** Gemibook XPro\
**Created:** [July 26, 2024, 9:19am UTC](https://forum.chuwi.com/t/my-gemibook-x-pro-has-constant-blue-screen-crashes-and-memory-fails-please-help/45769 "2024-07-26T09:19:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![abd1](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@abd1](https://forum.chuwi.com/u/abd1)\
**Post date:** [July 26, 2024, 9:19am UTC](https://forum.chuwi.com/t/my-gemibook-x-pro-has-constant-blue-screen-crashes-and-memory-fails-please-help/45769/1 "2024-07-26T09:19:43Z")

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My gemibook x pro has blue screen crashes from the beginning…when updating windows updates it fails everytime with blue screen crash …so I finally ran a memory diagnostics in windows results are below …please help …I tried fresh windows install and everything …problems are still there …

My serial number : JGeBXPCY3H230500436

 ![Screenshot_20240726-143916_WhatsApp](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/8/830598d9f16eb2ebd53c5925489a4c14495054c5.jpeg)  
 ![IMG_20240726_113618](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/9/9c67e295299b331b8a8c02f378ac37618db4c342.jpeg)  
 ![IMG_20240726_112612](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/3/33abb26543ccaa12b91c28e76a065c65b592da48.jpeg)

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [July 27, 2024, 1:32am UTC](https://forum.chuwi.com/t/my-gemibook-x-pro-has-constant-blue-screen-crashes-and-memory-fails-please-help/45769/2 "2024-07-27T01:32:09Z")

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Less than 14 days passed since you bought? In that case you could return for replace.

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**Author:** ![abd1](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@abd1](https://forum.chuwi.com/u/abd1)\
**Post date:** [July 27, 2024, 4:22am UTC](https://forum.chuwi.com/t/my-gemibook-x-pro-has-constant-blue-screen-crashes-and-memory-fails-please-help/45769/3 "2024-07-27T04:22:55Z")

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I bought my laptop through Flipkart India. It’s more than 14 days now. My dealer told me it’s problem with windows driver please help…me to replace this