# My laptop (Corebook xpro) isnt working **URL:** \ **Category:** CoreBook X\ **Created:** [March 19, 2023, 3:02pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489 "2023-03-19T15:02:30Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Komapuk](https://avatars.discourse-cdn.com/v4/letter/k/a88e4f/32.png) [@Komapuk](https://forum.chuwi.com/u/Komapuk)\ **Post date:** [March 19, 2023, 3:02pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/1 "2023-03-19T15:02:30Z")
Yesterday I turned on the laptop and it worked fine, leaving it on the desktop, I walked away for 5 minutes. When I arrived, the laptop was on the splash screen _[https://chuwi.com/](https://chuwi.com/)_. then I restarted the laptop and it was on the same splash screen, after which it didn’t even make a sound. please help me i dont know what to do ![IMG_20230319_180113](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/6/6693cc0d7bbb03f421fb539c360fbe31f07e1c25.jpeg) ---
**Author:** ![coyotefert](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@coyotefert](https://forum.chuwi.com/u/coyotefert)\ **Post date:** [March 19, 2023, 4:17pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/2 "2023-03-19T16:17:32Z")
Hello Kokapuk, welcome to the forum. Best to do is to create a Media USB drive from Windows 10/11 (Depending of which system you have installed) and run the recovery tool. [Download Windows 10 (microsoft.com)](https://www.microsoft.com/en-us/software-download/windows10) Then, try to recovery your Windows startup. ---
**Author:** ![Komapuk](https://avatars.discourse-cdn.com/v4/letter/k/a88e4f/32.png) [@Komapuk](https://forum.chuwi.com/u/Komapuk)\ **Post date:** [March 19, 2023, 7:14pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/3 "2023-03-19T19:14:56Z")
If i have license windows 11,is it will work? ---
**Author:** ![Komapuk](https://avatars.discourse-cdn.com/v4/letter/k/a88e4f/32.png) [@Komapuk](https://forum.chuwi.com/u/Komapuk)\ **Post date:** [March 19, 2023, 7:16pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/4 "2023-03-19T19:16:15Z")
And can u also send a windows 11 recovery link, or Download link ---
**Author:** ![coyotefert](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@coyotefert](https://forum.chuwi.com/u/coyotefert)\ **Post date:** [March 19, 2023, 8:13pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/5 "2023-03-19T20:13:39Z")
Hello Komapuk, As you can see in the link I sent, you can in the top bar click in Windows and select Windows 11. This way, you create the drive for W11 instead of W10. This should work. [Download Windows 11 (microsoft.com)](https://www.microsoft.com/en-us/software-download/windows11) Regards ---
**Author:** ![Komapuk](https://avatars.discourse-cdn.com/v4/letter/k/a88e4f/32.png) [@Komapuk](https://forum.chuwi.com/u/Komapuk)\ **Post date:** [March 19, 2023, 8:30pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/6 "2023-03-19T20:30:37Z")
Also, to install Windows, do i need to open bios? ---
**Author:** ![Komapuk](https://avatars.discourse-cdn.com/v4/letter/k/a88e4f/32.png) [@Komapuk](https://forum.chuwi.com/u/Komapuk)\ **Post date:** [March 19, 2023, 8:32pm UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/7 "2023-03-19T20:32:23Z")
Because, when i tried to open it by clicking fn+f2 it didnt opened, after i clicked all keys at keyboard, it showed me screen “America… Boot. Click delete or escape to open (i clicked _and it tried to open_” But after like 10 mins, bios didnt opened ---
**Author:** ![coyotefert](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@coyotefert](https://forum.chuwi.com/u/coyotefert)\ **Post date:** [March 20, 2023, 11:49am UTC](https://forum.chuwi.com/t/my-laptop-corebook-xpro-isnt-working/38489/8 "2023-03-20T11:49:43Z")
Hello Komapuk, Usually, DEL key should work to go to BIOS setup and then change order of boot to put USB drive first. Regards