# Need a firmware for hipad x **URL:** \ **Category:** HiPad X\ **Created:** [June 10, 2025, 4:14pm UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876 "2025-06-10T16:14:59Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Eboy](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@Eboy](https://forum.chuwi.com/u/Eboy)\ **Post date:** [June 10, 2025, 4:14pm UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/1 "2025-06-10T16:14:59Z")
serial number : HiPadXEP1H21110142 ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [June 11, 2025, 1:41am UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/2 "2025-06-11T01:41:36Z")
> [@Eboy](#): > > HiPadXEP1H21110142 The Serial Number is wrong, send a picture ---
**Author:** ![Eboy](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@Eboy](https://forum.chuwi.com/u/Eboy)\ **Post date:** [June 11, 2025, 2:09am UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/3 "2025-06-11T02:09:55Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/a/a5f27227e6696e8db53bd6227fa5bd3c0a1a2031.jpeg) Thats the picture of the **sim tray**.i thought the number was the serial number ? the tablet is bricked so cant access the info inside from opening the tablet the chip is written **meditek MT6771 v** maybe that may help their is also some writing in the motherboard **OCH2KT V3 20210306** not sure if that could help and i bought it from **Chuwi Innovation And Technology (shenzhen) Co., Ltd**. alibaba store on the metal cover it written **2021/08/20** which i think is the manufacturing date ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [June 12, 2025, 1:16am UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/4 "2025-06-12T01:16:21Z")
. [My Files](http://chuwi.mediafire.com/folder/o1aypnnj60ip5op,ccgz7lvhbynmo5r,yt3gg3jkvt1t4y4/shared) ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [June 12, 2025, 1:16am UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/5 "2025-06-12T01:16:28Z")
. [My Files](http://chuwi.mediafire.com/folder/o1aypnnj60ip5op,ccgz7lvhbynmo5r,yt3gg3jkvt1t4y4/shared) ---
**Author:** ![Eboy](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@Eboy](https://forum.chuwi.com/u/Eboy)\ **Post date:** [June 12, 2025, 10:03pm UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/6 "2025-06-12T22:03:14Z")
is it possible to send it a scatter file not (.pac) file format ![image](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/d/d191b338319c9e7270231b6d34c8bd5b910c382b.png) i upload the file spdflash tool and connected tablet nothing is happening . send as scatter file so that i can use SP flash instead . ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [June 13, 2025, 1:32am UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/7 "2025-06-13T01:32:02Z")
write to [service@chuwi.com](mailto:service@chuwi.com) they will help you ---
**Author:** ![Eboy](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@Eboy](https://forum.chuwi.com/u/Eboy)\ **Post date:** [June 13, 2025, 6:51am UTC](https://forum.chuwi.com/t/need-a-firmware-for-hipad-x/51876/8 "2025-06-13T06:51:07Z")
ok i sent them an email. i hope they reply soon thx if i may ask the number **HiPadXEP1H21110142** that i gave from the sim tray was is it a serial number or something else