# Need help fixing my drivers

**URL:** <https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026>\
**Category:** UBook\
**Created:** [April 5, 2022, 11:50am UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026 "2022-04-05T11:50:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![brams](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/brams/32/6290_2.png) [@brams](https://forum.chuwi.com/u/brams)\
**Post date:** [April 5, 2022, 11:50am UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026/1 "2022-04-05T11:50:56Z")

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Hello, I reinstalled Windows 10 but the ltsc version and I didn’t know I was supposed to back up drivers. My touchscreen and pen isn’t working anymore since the fresh installation. Could anyone walk me through the steps on how to get this working again?  
I think it’s a driver issue, and it’s making me go insane.  
The model is CWL 509 and I think it’s a ubook 11.6 n4100  
Thanks in advance

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**Author:** ![ChuwiService](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChuwiService](https://forum.chuwi.com/u/ChuwiService)\
**Post date:** [April 6, 2022, 8:43am UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026/2 "2022-04-06T08:43:55Z")

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Hello, please provide the serial number and model number on the back of the machine, thank you

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**Author:** ![brams](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/brams/32/6290_2.png) [@brams](https://forum.chuwi.com/u/brams)\
**Post date:** [April 7, 2022, 12:14pm UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026/3 "2022-04-07T12:14:58Z")

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My serial number is Ubook q256g20031788

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**Author:** ![ChuwiService](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChuwiService](https://forum.chuwi.com/u/ChuwiService)\
**Post date:** [April 8, 2022, 9:54am UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026/4 "2022-04-08T09:54:33Z")

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> **[UBOOK drivers](https://www.mediafire.com/file/wudqu0od8bqbttu/UBOOK_drivers.rar/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

> **[Driver installation tutorial（new）](https://www.mediafire.com/file/xtry2tlu9ocjhgh/Driver_installation_tutorial%25EF%25BC%2588new%25EF%25BC%2589.docx/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

Hello, there are tutorials and drivers in it, you download and try to install, thank you

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<div class="post-metadata">

**Author:** ![brams](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/brams/32/6290_2.png) [@brams](https://forum.chuwi.com/u/brams)\
**Post date:** [April 8, 2022, 10:14am UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026/5 "2022-04-08T10:14:01Z")

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thanks ill try this out

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**Author:** ![brams](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/brams/32/6290_2.png) [@brams](https://forum.chuwi.com/u/brams)\
**Post date:** [April 8, 2022, 10:25am UTC](https://forum.chuwi.com/t/need-help-fixing-my-drivers/32026/6 "2022-04-08T10:25:40Z")

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i installed the drivers but now my touch is inverted, know how to fix this?