# No longer charging

**URL:** <https://forum.chuwi.com/t/no-longer-charging/4996>\
**Category:** MiniBook\
**Created:** [January 7, 2020, 9:35pm UTC](https://forum.chuwi.com/t/no-longer-charging/4996 "2020-01-07T21:35:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![madninja](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@madninja](https://forum.chuwi.com/u/madninja)\
**Post date:** [January 7, 2020, 9:35pm UTC](https://forum.chuwi.com/t/no-longer-charging/4996/1 "2020-01-07T21:35:04Z")

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Minibook was working fine - battery ran out - put on charge - came back, booted into windows, then powered off - and since then, wont charge (light beside USB C doesnt come on) - have tried the official charger and my Dell D6000 docking station.

Is there anything i can do? Have already contacted [aftersale@chuwi.com](mailto:aftersale@chuwi.com) but the thought of sending it back for repair is worrying as i rely on this laptop already.

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**Author:** ![madninja](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@madninja](https://forum.chuwi.com/u/madninja)\
**Post date:** [February 5, 2020, 4:17pm UTC](https://forum.chuwi.com/t/no-longer-charging/4996/2 "2020-02-05T16:17:10Z")

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I am rather concerned that support have not responded to my email (having waited 30 days) - I’m currently sat here with a rather expensive paperweight. Is there any official way to get support other than the email address? Do I void the warranty if I remove the bottom panel to ensure the battery is properly connected?

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**Author:** ![vnjycg](https://avatars.discourse-cdn.com/v4/letter/v/db5fbb/32.png) [@vnjycg](https://forum.chuwi.com/u/vnjycg)\
**Post date:** [March 12, 2020, 2:41am UTC](https://forum.chuwi.com/t/no-longer-charging/4996/3 "2020-03-12T02:41:32Z")

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> [@madninja](#):
>
> Minibook

My recommendation would be to return the PC to your seller, if it is still under warranty. A PC of this type with a battery that does not function properly is basically useless. If it is not under warranty, and you wish to keep the unit, you may want to consider having a local expert or specialist check it out.