# Not compliyng to waranty

**URL:** <https://forum.chuwi.com/t/not-compliyng-to-waranty/41043>\
**Category:** Chuwi News&Promotions\
**Created:** [September 5, 2023, 1:42am UTC](https://forum.chuwi.com/t/not-compliyng-to-waranty/41043 "2023-09-05T01:42:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![perolasgivas24109](https://avatars.discourse-cdn.com/v4/letter/p/e79b87/32.png) [@perolasgivas24109](https://forum.chuwi.com/u/perolasgivas24109)\
**Post date:** [September 5, 2023, 1:42am UTC](https://forum.chuwi.com/t/not-compliyng-to-waranty/41043/1 "2023-09-05T01:42:07Z")

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Hello, it’s been almost 6 months since i sent my device to be repaired by the spain warehouse, sofort i try to contact chuwi in several ways: directly by the warehouse(wich doesn´t reply), and by the contacts on the site( wich only replys:”please wait patiently”). I Just want my device repaired or a refund, since you couldn’t even give me a repair guestimate until now.

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**Author:** ![Xanatos](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/xanatos/32/2488_2.png) [@Xanatos](https://forum.chuwi.com/u/Xanatos)\
**Post date:** [October 12, 2023, 2:40pm UTC](https://forum.chuwi.com/t/not-compliyng-to-waranty/41043/2 "2023-10-12T14:40:08Z")

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Not a news. I sent them my rzbox since 6 month ago. Correctly delivered (i got the courier tracking) and ticket opened. No news. No communication. Anything.  
Consider your device as lost. It will never come back.