# Password Problem

**URL:** <https://forum.chuwi.com/t/password-problem/51786>\
**Category:** Herobook Pro\
**Created:** [June 6, 2025, 3:59pm UTC](https://forum.chuwi.com/t/password-problem/51786 "2025-06-06T15:59:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Maher](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@Maher](https://forum.chuwi.com/u/Maher)\
**Post date:** [June 6, 2025, 3:59pm UTC](https://forum.chuwi.com/t/password-problem/51786/1 "2025-06-06T15:59:18Z")

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my small brother was put a password, i can´t use the herobook.

 ![WhatsApp Image 2025-06-06 at 17.58.04](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/2/2c7df462e5a50fc80ad95098881cfb44ea671209.jpeg)  
 ![WhatsApp Image 2025-06-06 at 17.58.16](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/9/9b80b622bb15c6837fa2b5ca3ef9fdd751ccc5eb.jpeg)

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [June 10, 2025, 10:19am UTC](https://forum.chuwi.com/t/password-problem/51786/2 "2025-06-10T10:19:18Z")

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@manonegra222 that is the Bios password right?

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [June 10, 2025, 11:20am UTC](https://forum.chuwi.com/t/password-problem/51786/3 "2025-06-10T11:20:29Z")

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Send your Serial Number

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**Author:** ![Maher](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@Maher](https://forum.chuwi.com/u/Maher)\
**Post date:** [June 10, 2025, 12:23pm UTC](https://forum.chuwi.com/t/password-problem/51786/4 "2025-06-10T12:23:23Z")

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JHeroPCW2H220206192

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**Author:** ![Maher](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@Maher](https://forum.chuwi.com/u/Maher)\
**Post date:** [June 10, 2025, 12:23pm UTC](https://forum.chuwi.com/t/password-problem/51786/5 "2025-06-10T12:23:34Z")

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right

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**Author:** ![Eclipse25](https://avatars.discourse-cdn.com/v4/letter/e/a4c791/32.png) [@Eclipse25](https://forum.chuwi.com/u/Eclipse25)\
**Post date:** [October 14, 2025, 8:54am UTC](https://forum.chuwi.com/t/password-problem/51786/6 "2025-10-14T08:54:14Z")

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JHeroPCW5H231201181

mine also same like this, HeroBook Pro