# Request for bios update

**URL:** <https://forum.chuwi.com/t/request-for-bios-update/6776>\
**Category:** Hi10 Pro\
**Created:** [February 23, 2020, 2:12am UTC](https://forum.chuwi.com/t/request-for-bios-update/6776 "2020-02-23T02:12:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chuwi-ambs-2](https://avatars.discourse-cdn.com/v4/letter/c/278dde/32.png) [@chuwi-ambs-2](https://forum.chuwi.com/u/chuwi-ambs-2)\
**Post date:** [February 23, 2020, 2:12am UTC](https://forum.chuwi.com/t/request-for-bios-update/6776/1 "2020-02-23T02:12:26Z")

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Dear Creators!!!

Please provide me with correct BIOS update, my Chuwi Hi10Pro become semi brick.  
I setup BIOS update from this page [[Hi10 Pro] [Official Version] Chuwi Hi10 Pro Windows, Android, Bios, Driver, tutorial Download](https://forum.chuwi.com/t/hi10-pro-official-version-chuwi-hi10-pro-windows-android-bios-driver-tutorial-download/909) with version “The serial number for HQ64G421711”, but my screen is spitted. My serial# Hi10 HQ64G42171104643

Best regards!

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**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [February 23, 2020, 10:11am UTC](https://forum.chuwi.com/t/request-for-bios-update/6776/2 "2020-02-23T10:11:55Z")

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Contact [service@chuwi.com](mailto:service@chuwi.com) for correct firmware.

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**Author:** ![chuwi-ambs-2](https://avatars.discourse-cdn.com/v4/letter/c/278dde/32.png) [@chuwi-ambs-2](https://forum.chuwi.com/u/chuwi-ambs-2)\
**Post date:** [February 26, 2020, 6:53pm UTC](https://forum.chuwi.com/t/request-for-bios-update/6776/3 "2020-02-26T18:53:48Z")

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Unfortunately no any reply for my request via email ☹