# Reset my CHUWI HiP AirQ tablet to factory settings and forget the PIN code **URL:** \ **Category:** HiPad Air\ **Created:** [July 29, 2024, 1:37am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797 "2024-07-29T01:37:39Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Migue-17885428](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Migue-17885428](https://forum.chuwi.com/u/Migue-17885428)\ **Post date:** [July 29, 2024, 1:37am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/1 "2024-07-29T01:37:39Z")
I restarted my tablet to factory settings and it asks me for the PIN code which I don’t have. ---
**Author:** ![ed61](https://avatars.discourse-cdn.com/v4/letter/e/bb73d2/32.png) [@ed61](https://forum.chuwi.com/u/ed61)\ **Post date:** [July 29, 2024, 3:01am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/2 "2024-07-29T03:01:58Z")
if it’s an android device, resetting should have removed your pin. i hope you setup your pin yourself with a google account, then these options are available: If you’ve forgotten your Android device’s PIN, there are several methods to help you regain access: 1. **Factory Reset** : This method will erase all data on your device, so use it as a last resort. To perform a factory reset: - Boot your device into Recovery mode (check your device’s manual or manufacturer’s website for specific instructions). - Select “Wipe data/factory reset” and confirm. - Your device will be restored to its factory settings, and you’ll need to set up a new PIN or password. 1. **Forgot PIN Option** : If your device is running Android 4.4 or later, you may have the “Forgot PIN” option available: - Go to the lock screen and enter an incorrect PIN five times. - Your device will prompt you to select “Forgot PIN.” - Follow the on-screen instructions to reset your PIN using your Google account credentials. 1. **Use Find My Device** : If you’ve enabled Find My Device on your Android device, you can use it to remotely reset your PIN: - Sign in to your Google account on another device. - Go to the Find My Device website or use the Find My Device app. - Select your device and choose “Lock” or “Reset lock screen PIN.” - Follow the prompts to reset your PIN. ---
**Author:** ![Migue-17885428](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Migue-17885428](https://forum.chuwi.com/u/Migue-17885428)\ **Post date:** [July 29, 2024, 5:11am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/3 "2024-07-29T05:11:32Z")
I bought it second-hand and I don’t have access to the account with which it was set up the first time. I already factory reset it several times and it keeps asking for the pin code. What else can I do? ---
**Author:** ![ed61](https://avatars.discourse-cdn.com/v4/letter/e/bb73d2/32.png) [@ed61](https://forum.chuwi.com/u/ed61)\ **Post date:** [July 29, 2024, 6:01am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/4 "2024-07-29T06:01:08Z")
go back to the seller? ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [July 30, 2024, 5:45am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/5 "2024-07-30T05:45:17Z")
DIme el número de serie para que puedas instalar de nuevo el sistema ---
**Author:** ![Migue-17885428](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Migue-17885428](https://forum.chuwi.com/u/Migue-17885428)\ **Post date:** [July 30, 2024, 1:57pm UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/6 "2024-07-30T13:57:27Z")
HiP AirQ128G21092463 ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [July 31, 2024, 2:54am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/7 "2024-07-31T02:54:17Z")
intenta con esto:; > **[HiPad-Air-EEA-20211204-V6.0](https://www.mediafire.com/file_premium/rx8nbtxwwyn1abk/HiPad-Air-EEA-20211204-V6.0.pac/file)** > > MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere. > **[MediaFire](https://www.mediafire.com/folder/5j8105qnjlcoy/%E5%B1%95%E8%AE%AF%E5%88%B7%E6%9C%BA%E5%B7%A5%E5%85%B7+%E6%95%99%E7%A8%8B)** > > MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere. ---
**Author:** ![nafa](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@nafa](https://forum.chuwi.com/u/nafa)\ **Post date:** [May 14, 2025, 1:06am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/8 "2025-05-14T01:06:56Z")
Sorry, I have tried this method, but the charging indicator that appears is a green battery image. what should i do? ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [May 20, 2025, 7:43am UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/9 "2025-05-20T07:43:21Z")
@manonegra do you have a manual for this tablet? ---
**Author:** ![Mutsireledzi](https://avatars.discourse-cdn.com/v4/letter/m/a87d85/32.png) [@Mutsireledzi](https://forum.chuwi.com/u/Mutsireledzi)\ **Post date:** [September 9, 2025, 8:23pm UTC](https://forum.chuwi.com/t/reset-my-chuwi-hip-airq-tablet-to-factory-settings-and-forget-the-pin-code/45797/10 "2025-09-09T20:23:10Z")
Show me how to reset my chuwi Hipad X