# Screen problems

**URL:** <https://forum.chuwi.com/t/screen-problems/55513>\
**Category:** Ubook X Pro\
**Created:** [April 26, 2026, 6:58pm UTC](https://forum.chuwi.com/t/screen-problems/55513 "2026-04-26T18:58:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Javi2026V](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@Javi2026V](https://forum.chuwi.com/u/Javi2026V)\
**Post date:** [April 26, 2026, 6:58pm UTC](https://forum.chuwi.com/t/screen-problems/55513/1 "2026-04-26T18:58:53Z")

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Hello, I’m having a problem with my Windows system. I had to reinstall it, but it won’t install. Also, the screen has a dead zone problem.

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [April 26, 2026, 7:01pm UTC](https://forum.chuwi.com/t/screen-problems/55513/2 "2026-04-26T19:01:49Z")

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Before reinstalling the operating system, it is always necessary to make a copy of the drivers, as not all devices will work correctly with the drivers installed when installing Windows.

Write to [service@chuwi.com](mailto:service@chuwi.com) and request a link to download the drivers; once you have them, you must install them.