# SOLVED Minibook X N100 - no touchpad or mouse **URL:** \ **Category:** Minibook X N100/N150/5100\ **Created:** [July 27, 2026, 7:11pm UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051 "2026-07-27T19:11:14Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![barryspar](https://avatars.discourse-cdn.com/v4/letter/b/f9ae1b/32.png) [@barryspar](https://forum.chuwi.com/u/barryspar)\ **Post date:** [July 27, 2026, 7:11pm UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051/1 "2026-07-27T19:11:14Z")
**SOLUTION: Device Manager → HID Devices → I2C HID Device → driver menu → uninstall device → reboot** **Windows finds the device on reboot and restores it** Serial number ZMinBXHY4H231003027 Purchased on Amazon Located in USA The device has no functioning touchpad and there is no mouse pointer. The on screen keyboard keeps popping up for some reason but the hardware keyboard works. It is not because of fn+esc, I tried that. In device manager it says I2C HID Device - this device cannot start (code 10) I also tried reinstalling driver but it says the best driver is already installed. ![Screenshot 2026-07-27 112310](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/1/161d2c26ad4d7c5383842ba9d1ac870d59a05d65.png) ---
**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\ **Post date:** [July 27, 2026, 8:37pm UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051/2 "2026-07-27T20:37:35Z")
> [@barryspar](#): > > The device has no functioning touchpad and there is no mouse pointer. The on screen keyboard keeps popping up for some reason but the hardware keyboard works. What have you done to make it so that it doesn’t have ? > [@barryspar](#): > > I also tried reinstalling driver but it says the best driver is already installed. How did you try to reinstall the driver ? ---
**Author:** ![barryspar](https://avatars.discourse-cdn.com/v4/letter/b/f9ae1b/32.png) [@barryspar](https://forum.chuwi.com/u/barryspar)\ **Post date:** [July 27, 2026, 9:27pm UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051/3 "2026-07-27T21:27:30Z")
> [@bruzan2025](#): > > What have you done to make it so that it doesn’t have ? I don’t understand the question ---
**Author:** ![barryspar](https://avatars.discourse-cdn.com/v4/letter/b/f9ae1b/32.png) [@barryspar](https://forum.chuwi.com/u/barryspar)\ **Post date:** [July 27, 2026, 9:27pm UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051/4 "2026-07-27T21:27:59Z")
> [@bruzan2025](#): > > How did you try to reinstall the driver ? There is a link to a zip of all the drivers in another thread so I downloaded it and pointed the windows driver installer to it. The windows driver installer said that the driver is already installed. ---
**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\ **Post date:** [July 28, 2026, 7:45am UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051/6 "2026-07-28T07:45:34Z")
> [@barryspar](#): > > There is a link to a zip of all the drivers in another thread so I downloaded it and pointed the windows driver installer to it. The windows driver installer said that the driver is already installed. You can download the operating system and drivers from the Chuwi website, in the “Support” and “Downloads” sections. [windows installation system tutorial.docx](https://forum.chuwi.com/uploads/short-url/3snCnRCy6ukw4L8bXwKdtSwPp2e.docx) (633,0 KB) [Driver installation tutorial.docx](https://forum.chuwi.com/uploads/short-url/bP0vprgoK6S5UwOXko1cPGurcV.docx) (10,0 MB) ---
**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\ **Post date:** [July 28, 2026, 9:26am UTC](https://forum.chuwi.com/t/solved-minibook-x-n100-no-touchpad-or-mouse/56051/8 "2026-07-28T09:26:08Z")
> [@barryspar](#): > > It looks to me that the drivers are there and the problem is hardware failure not a driver issue. Hardware failure: When computers first came out, they had a small speaker that beeped. This gave you a startup test or beeped depending on the hardware failure that occurred. > [@barryspar](#): > > the problem is hardware failure You can search on Google: How to detect if a PC has a hardware failure. or To repair Windows, DISM and SFC are used. Both must be used in order: first DISM for the system image and then SFC for the internal files.