# The boy can't remember the password ...?

**URL:** <https://forum.chuwi.com/t/the-boy-cant-remember-the-password/2076>\
**Category:** Hi10 Air\
**Created:** [October 11, 2019, 5:38pm UTC](https://forum.chuwi.com/t/the-boy-cant-remember-the-password/2076 "2019-10-11T17:38:20Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [October 12, 2019, 9:03pm UTC](https://forum.chuwi.com/t/the-boy-cant-remember-the-password/2076/5 "2019-10-12T21:03:55Z")

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If there is no possibility that your child does not remember the password and assuming that you will lose all the data you have on your system, you must perform a Windows restoration with the files that you can download from the downloads section of this forum.

Tutorial: [[Hi10 Air] [Tutorial] How to reinstall Windows 10 for Chuwi Hi10 Air](https://forum.chuwi.com/t/topic/900)

Windows: [http://www.mediafire.com/folder/nxlndr1f48nyf/Hi10\_Air](http://www.mediafire.com/folder/nxlndr1f48nyf/Hi10_Air)

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