# The touchpad stopped working

**URL:** <https://forum.chuwi.com/t/the-touchpad-stopped-working/26200>\
**Category:** GemiBook Pro\
**Created:** [August 19, 2021, 11:32am UTC](https://forum.chuwi.com/t/the-touchpad-stopped-working/26200 "2021-08-19T11:32:48Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![LDimaond](https://avatars.discourse-cdn.com/v4/letter/l/dbc845/32.png) [@LDimaond](https://forum.chuwi.com/u/LDimaond)\
**Post date:** [August 19, 2021, 11:32am UTC](https://forum.chuwi.com/t/the-touchpad-stopped-working/26200/1 "2021-08-19T11:32:48Z")

</div>

I turned off my laptop. In the morning I turned on the touchpad stopped working. Keyboard shortcuts for turning the touchpad on and off do not help. The laptop is new what to do.

---

<div class="post-metadata">

**Author:** ![rdy2rce](https://avatars.discourse-cdn.com/v4/letter/r/2acd7d/32.png) [@rdy2rce](https://forum.chuwi.com/u/rdy2rce)\
**Post date:** [November 1, 2021, 10:04pm UTC](https://forum.chuwi.com/t/the-touchpad-stopped-working/26200/2 "2021-11-01T22:04:47Z")

</div>

This literally just happened to me! How did you resolve it?

---

<div class="post-metadata">

**Author:** ![LDimaond](https://avatars.discourse-cdn.com/v4/letter/l/dbc845/32.png) [@LDimaond](https://forum.chuwi.com/u/LDimaond)\
**Post date:** [November 2, 2021, 2:10pm UTC](https://forum.chuwi.com/t/the-touchpad-stopped-working/26200/3 "2021-11-02T14:10:45Z")

</div>

I reset the BIOS settings. And magically everything stopped. But before that, the touchpad did not work for 2 days.

---

<div class="post-metadata">

**Author:** ![rdy2rce](https://avatars.discourse-cdn.com/v4/letter/r/2acd7d/32.png) [@rdy2rce](https://forum.chuwi.com/u/rdy2rce)\
**Post date:** [November 2, 2021, 9:04pm UTC](https://forum.chuwi.com/t/the-touchpad-stopped-working/26200/4 "2021-11-02T21:04:09Z")

</div>

OK thx for the info. Mine is working again as well. I think in my case, something on the keyboard was pressed with the FN key which inadvertently turned off the touchpad. I looked high and low for Chuwi documentation and couldn’t find anything pertaining to FN key functionality. All of my drivers were updated and still had the same problem. I also reset the BIOS to default but by that time had already began a reinstall of Windows. My mouse was working through the reinstall process.

So in the end, I really don’t know exactly what resolved the issue. What I do know is that Chuwi tech support is non-existent and the information on this forum is lacking too. This caused me a lot of issues and lost a day of work. Perhaps I shouldn’t have bought this laptop for work purposes.

---

<div class="post-metadata">

**Author:** ![Andrea1](https://avatars.discourse-cdn.com/v4/letter/a/cdc98d/32.png) [@Andrea1](https://forum.chuwi.com/u/Andrea1)\
**Post date:** [September 12, 2025, 2:12am UTC](https://forum.chuwi.com/t/the-touchpad-stopped-working/26200/5 "2025-09-12T02:12:02Z")

</div>

Help! My mousepad isn’t working and I have my college essay due!!!

How do you go to the BIO thingy!