# Chuwi Hi 10 Pro Android doesn't start

**URL:** <https://forum.chuwi.com/t/topic/1101>\
**Category:** Hi10 Pro\
**Created:** [September 14, 2019, 6:28pm UTC](https://forum.chuwi.com/t/topic/1101 "2019-09-14T18:28:33Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![divina](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@divina](https://forum.chuwi.com/u/divina)\
**Post date:** [September 14, 2019, 6:28pm UTC](https://forum.chuwi.com/t/topic/1101/1 "2019-09-14T18:28:33Z")

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Android system doesn’t start on my tablet chuwi Hi10 Pro HQ64G42180300890. Need ROM official for reinstall it please and the tutorial

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [September 15, 2019, 9:48am UTC](https://forum.chuwi.com/t/topic/1101/2 "2019-09-15T09:48:50Z")

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Can you tell me the mainboard batches?

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**Author:** ![divina](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@divina](https://forum.chuwi.com/u/divina)\
**Post date:** [September 15, 2019, 5:11pm UTC](https://forum.chuwi.com/t/topic/1101/3 "2019-09-15T17:11:23Z")

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I’ve Hi10 Pro Intel 64 Bit QuadCore Z8350.  
I don’t know if it’s the information that you need, if not let me know please.  
Thanks.

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 15, 2019, 5:32pm UTC](https://forum.chuwi.com/t/topic/1101/4 "2019-09-15T17:32:59Z")

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> [@Management](#):
>
> Can you tell me the mainboard batches?

The serial number on the back of the tablet. It’s a long number

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**Author:** ![divina](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@divina](https://forum.chuwi.com/u/divina)\
**Post date:** [September 15, 2019, 5:45pm UTC](https://forum.chuwi.com/t/topic/1101/5 "2019-09-15T17:45:20Z")

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Hi10 HQ64G42180300890

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 15, 2019, 6:23pm UTC](https://forum.chuwi.com/t/topic/1101/6 "2019-09-15T18:23:00Z")

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6, **The serial number for HQ64G421803 Download:**  **Android:**  
Hi10 Pro Android（2018.03）

![](https://www.mediafire.com/favicon.ico) [MediaFire](https://www.mediafire.com/folder/a9drb00nhji2k/HI10_Pro1803)

![](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/1X/c8ac11e9b2557e6c609e3e54d138c8d54b6efd9d.png)

### [MediaFire](https://www.mediafire.com/folder/a9drb00nhji2k/HI10_Pro1803)

MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

**Windows:**  
Hi10 Pro Windows(2018.03):  
[http://www.mediafire.com/file/bww5l5j56bbi04w/HI10\_H\_1711XXX.rar/file](http://www.mediafire.com/file/bww5l5j56bbi04w/HI10_H_1711XXX.rar/file)( **The same as 2017.11** )

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**Author:** ![divina](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@divina](https://forum.chuwi.com/u/divina)\
**Post date:** [September 15, 2019, 6:38pm UTC](https://forum.chuwi.com/t/topic/1101/7 "2019-09-15T18:38:58Z")

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Thanks a lot, finally I found the link with all the downloaders that I need in “old forum” and now it runs very well.

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 15, 2019, 6:40pm UTC](https://forum.chuwi.com/t/topic/1101/8 "2019-09-15T18:40:56Z")

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I’m glad you can enjoy your device again.

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [September 16, 2019, 1:43am UTC](https://forum.chuwi.com/t/topic/1101/9 "2019-09-16T01:43:11Z")

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well done！ LOL…👏

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**Author:** ![bilbo](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@bilbo](https://forum.chuwi.com/u/bilbo)\
**Post date:** [September 18, 2019, 1:45pm UTC](https://forum.chuwi.com/t/topic/1101/10 "2019-09-18T13:45:43Z")

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Hi, can you link to the “old forum” post please? Always useful to know where things like this are !

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**Author:** ![divina](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@divina](https://forum.chuwi.com/u/divina)\
**Post date:** [September 18, 2019, 3:16pm UTC](https://forum.chuwi.com/t/topic/1101/11 "2019-09-18T15:16:10Z")

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Here you are!!  
it is the answer.

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [September 19, 2019, 3:54am UTC](https://forum.chuwi.com/t/topic/1101/12 "2019-09-19T03:54:52Z")

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for you ❤

> **[MediaFire](https://www.mediafire.com/folder/a9drb00nhji2k/HI10_Pro1803)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

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**Author:** ![SeniorBL](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@SeniorBL](https://forum.chuwi.com/u/SeniorBL)\
**Post date:** [December 30, 2019, 5:08pm UTC](https://forum.chuwi.com/t/topic/1101/13 "2019-12-30T17:08:45Z")

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Hello, my serial number is HQ64G421801080108353.  
Can I use the same rom?

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [December 30, 2019, 10:46pm UTC](https://forum.chuwi.com/t/topic/1101/14 "2019-12-30T22:46:49Z")

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No, the previous one

**5, The serial number for HQ64G421711 Download:**  
**Android:**  
Hi10 Pro Android (2017.11):  
[http://www.mediafire.com/file/nzli637vysptg6q/Android171011.rar/file](http://www.mediafire.com/file/nzli637vysptg6q/Android171011.rar/file)

**Windows:**  
Hi10 Pro Windows(2017.11):  
[http://www.mediafire.com/file/bww5l5j56bbi04w/HI10\_H\_1711XXX.rar/file](http://www.mediafire.com/file/bww5l5j56bbi04w/HI10_H_1711XXX.rar/file)

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<div class="post-metadata">

**Author:** ![Lekkk](https://avatars.discourse-cdn.com/v4/letter/l/e9bcb4/32.png) [@Lekkk](https://forum.chuwi.com/u/Lekkk)\
**Post date:** [January 11, 2020, 7:37pm UTC](https://forum.chuwi.com/t/topic/1101/15 "2020-01-11T19:37:10Z")

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Hi,  
I have the same problem  
my serial number is Hi10 HQ64G421709004768  
i’ll be appreciate your assistance what possible to do  
to turn it on

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<div class="post-metadata">

**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [January 11, 2020, 9:08pm UTC](https://forum.chuwi.com/t/topic/1101/16 "2020-01-11T21:08:35Z")

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use this:

**4, The serial number for HQ64G421707 Download:**  
**Android:**  
Hi10 Pro Android (2017.07):  
[http://www.mediafire.com/file/a0gvh96mdojwl8i/hi10\_Pro\_Android\_HQ64G42170705940.rar](http://www.mediafire.com/file/a0gvh96mdojwl8i/hi10_Pro_Android_HQ64G42170705940.rar)

**Windows:**  
Hi10 Pro Windows(2017.07):  
[http://www.mediafire.com/file/4spt4qrf92a4f7g/Hi10\_Pro\_Win10\_HQ64G42170705940.part1.rar](http://www.mediafire.com/file/4spt4qrf92a4f7g/Hi10_Pro_Win10_HQ64G42170705940.part1.rar)  
[http://www.mediafire.com/file/wx494jo8trp9l8r/Hi10\_Pro\_Win10\_HQ64G42170705940.part2.rar](http://www.mediafire.com/file/wx494jo8trp9l8r/Hi10_Pro_Win10_HQ64G42170705940.part2.rar)  
[http://www.mediafire.com/file/h791pkcdno27sa7/Hi10\_Pro\_Win10\_HQ64G42170705940.part3.rar](http://www.mediafire.com/file/h791pkcdno27sa7/Hi10_Pro_Win10_HQ64G42170705940.part3.rar)  
[http://www.mediafire.com/file/xldxeckd88oyzc9/Hi10\_Pro\_Win10\_HQ64G42170705940.part4.rar](http://www.mediafire.com/file/xldxeckd88oyzc9/Hi10_Pro_Win10_HQ64G42170705940.part4.rar)

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<div class="post-metadata">

**Author:** ![Lekkk](https://avatars.discourse-cdn.com/v4/letter/l/e9bcb4/32.png) [@Lekkk](https://forum.chuwi.com/u/Lekkk)\
**Post date:** [January 11, 2020, 9:57pm UTC](https://forum.chuwi.com/t/topic/1101/17 "2020-01-11T21:57:17Z")

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Thank you very much for prompt reply, i hope it will helps.

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<div class="post-metadata">

**Author:** ![tofudry](https://avatars.discourse-cdn.com/v4/letter/t/e79b87/32.png) [@tofudry](https://forum.chuwi.com/u/tofudry)\
**Post date:** [February 29, 2020, 2:51am UTC](https://forum.chuwi.com/t/topic/1101/18 "2020-02-29T02:51:59Z")

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hi bro , I need HQ64G42171203914 the android and windows and bois too.  
after install is it just update ?
