# hi9 plus sistema operativo OS **URL:** https://forum.chuwi.com/t/topic/2654 **Category:** Hi9 Plus **Created:** [November 1, 2019, 11:29am UTC](https://forum.chuwi.com/t/topic/2654 "2019-11-01T11:29:11Z") **Posts on this page:** 4 **Page:** 1
### Author: ![ibai](https://avatars.discourse-cdn.com/v4/letter/i/3d9bf3/32.png) [@ibai](https://forum.chuwi.com/u/ibai) #### Post date: [November 1, 2019, 11:29am UTC](https://forum.chuwi.com/t/topic/2654/1 "2019-11-01T11:29:11Z")
me han dicho que pruebe a reinstalar el sistema operativo pero no se como ayuda porfavor They told me to try reinstalling the operating system but I don’t know how to do it help please ---
### Author: ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222) #### Post date: [November 1, 2019, 7:37pm UTC](https://forum.chuwi.com/t/topic/2654/2 "2019-11-01T19:37:00Z")
Has probado a restaurar primero a valores de fábrica? Si no lo has hecho, hazlo desde los ajustes, seguridad. Si no funcionase, sigue la guía y los ficheros de este hilo: [[Hi9 Plus] [Official Version] Chuwi Hi9 Plus Android, Driver, flashtool Download](https://forum.chuwi.com/t/hi9-plus-official-version-chuwi-hi9-plus-android-driver-flashtool-download/1185) ---
### Author: ![ibai](https://avatars.discourse-cdn.com/v4/letter/i/3d9bf3/32.png) [@ibai](https://forum.chuwi.com/u/ibai) #### Post date: [November 2, 2019, 4:01pm UTC](https://forum.chuwi.com/t/topic/2654/3 "2019-11-02T16:01:41Z")
ya probe restaurando los valores de fabrica normal y incluso hard reset y nada. He intentado hacer lo que me has mandado pero en red power boton el Flashtools no esta disponible. Alguna solucion? ![Sin%20t%C3%ADtulo](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/1X/0da4d29098af93a7f1db604d66af2fbf87c99e82.png) ---
### Author: ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222) #### Post date: [November 2, 2019, 10:48pm UTC](https://forum.chuwi.com/t/topic/2654/4 "2019-11-02T22:48:29Z")
habrá que reinstalar y por lo tanto, esperar a que este disponible