# HiPAD LTE

**URL:** <https://forum.chuwi.com/t/topic/570>\
**Category:** HiPad/HiPad LTE\
**Created:** [September 4, 2019, 7:14pm UTC](https://forum.chuwi.com/t/topic/570 "2019-09-04T19:14:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dsp3](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@dsp3](https://forum.chuwi.com/u/dsp3)\
**Post date:** [September 4, 2019, 7:14pm UTC](https://forum.chuwi.com/t/topic/570/1 "2019-09-04T19:14:24Z")

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I have the HiPAD LTE and in general I am satisfied with its performance. However, the lack of information on updates - especially security updates is rather concerning. Please keep your customers informed!

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**Author:** ![tomozho](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tomozho](https://forum.chuwi.com/u/tomozho)\
**Post date:** [October 30, 2019, 6:11pm UTC](https://forum.chuwi.com/t/topic/570/2 "2019-10-30T18:11:44Z")

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Dual SIM Slot is Unstable.  
I received HiPad LTE this week in Japan from China Alibaba.  
But I was surprised & Became sad because of・・

I couldn’t use 3G&LTE that my Japanese two careers SIMs didn’t Recognize.  
I inserted that SIMs to SIM Slot-1 & Micro SD to SIM Slot-2.  
I found Hi9 users’s coment that SIM Slot-2 only works Japanese SIM & Recognize.  
And so,I can use 3G&4G&LTE,but After it Every time I use,Vaild SIM Slot change 1→2 &  
2→1.  
It is Unstable ! !

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [October 30, 2019, 10:41pm UTC](https://forum.chuwi.com/t/topic/570/3 "2019-10-30T22:41:39Z")

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Write to [aftersale@chuwi.com](mailto:aftersale@chuwi.com) please

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**Author:** ![tomozho](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tomozho](https://forum.chuwi.com/u/tomozho)\
**Post date:** [October 31, 2019, 10:47pm UTC](https://forum.chuwi.com/t/topic/570/4 "2019-10-31T22:47:22Z")

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I can’t access this site・・・.  
↓ ↓

# このサイトにアクセスできません

・・・のウェブページは一時的に停止しているか、新しいウェブアドレスに移動した可能性があります。ERR\_ACCESS\_DENIED

I tried to this problems and discovered for recognition of SIM card that it’s need to insert to SimSOLT2 FIRST. BUT if you turn off you need DO OVER Again.

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**Author:** ![RICH0214](https://avatars.discourse-cdn.com/v4/letter/r/ebca7d/32.png) [@RICH0214](https://forum.chuwi.com/u/RICH0214)\
**Post date:** [July 28, 2020, 12:25am UTC](https://forum.chuwi.com/t/topic/570/5 "2020-07-28T00:25:19Z")

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I have this problem too. I reported it but never heard any RESPONSE from CHUWI regarding faulty SIM CARD SLOTS
