# Reference and where to buy a new battery for Hi13? **URL:** \ **Category:** Hi13\ **Created:** [September 9, 2019, 6:33pm UTC](https://forum.chuwi.com/t/topic/842 "2019-09-09T18:33:05Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![gilax](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/gilax/32/155_2.png) [@gilax](https://forum.chuwi.com/u/gilax)\ **Post date:** [September 9, 2019, 6:33pm UTC](https://forum.chuwi.com/t/topic/842/1 "2019-09-09T18:33:05Z")
Hello, I am always satisfied with my Hi13 but I feel that its autonomy decreases slowly. I would like to know what is the battery reference and where can I buy a new one? I am used doing this type of operation with other models but I did a simple search on sites like Aliexpress or Ebay without success. Is the 10000mA battery the same model as another chuwi tablet or laptop? ---
**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\ **Post date:** [September 9, 2019, 6:33pm UTC](https://forum.chuwi.com/t/topic/842/2 "2019-09-09T18:33:31Z")
Write to [aftersale@chuwi.com](mailto:aftersale@chuwi.com). There they will tell you how to get it ---
**Author:** ![gilax](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/gilax/32/155_2.png) [@gilax](https://forum.chuwi.com/u/gilax)\ **Post date:** [September 10, 2019, 9:28am UTC](https://forum.chuwi.com/t/topic/842/3 "2019-09-10T09:28:18Z")
I’ve received the answer from Chuwi “According to customs regulations, we cannot send batteries separately” Not very useful, I don’t understand why we can’t find battery part for this model. I presume I’ll wait some months until the battery lose its capacity then open the Hi13 and maybe try to adapt a battery or buy another tablet to another company. I’m a little bit disappointed, last year I had replace a battery on a Hi12 without any problem ---
**Author:** ![Rolfy47](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/rolfy47/32/3894_2.png) [@Rolfy47](https://forum.chuwi.com/u/Rolfy47)\ **Post date:** [November 19, 2020, 12:40am UTC](https://forum.chuwi.com/t/topic/842/4 "2020-11-19T00:40:42Z")
Did you have any luck with a third party battery? My Hi13 is starting to lose battery longevity. A little hesitant to pull it apart and start fiddling unless someone else can prove it’s worthwhile. ---
**Author:** ![gilax](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/gilax/32/155_2.png) [@gilax](https://forum.chuwi.com/u/gilax)\ **Post date:** [November 21, 2020, 6:10am UTC](https://forum.chuwi.com/t/topic/842/5 "2020-11-21T06:10:37Z")
Unfortunately no, I haven’t made up my mind to open it yet, my tablet slowly decreases in autonomy, I keep the charger close ---
**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\ **Post date:** [December 16, 2020, 10:57am UTC](https://forum.chuwi.com/t/topic/842/6 "2020-12-16T10:57:01Z")
> **[€20.52 6% de DESCUENTO|Batería de repuesto de 7,6 V para Chuwi Lapbook 12,3...](https://es.aliexpress.com/item/33025813025.html?spm=a2g0o.productlist.0.0.69c976f0eL1xZb&algo_pvid=9751cf65-b6f8-4fc9-aad7-082ed7698463&algo_expid=9751cf65-b6f8-4fc9-aad7-082ed7698463-2&btsid=0b0a187b16081161708605325e4e3c&ws_ab_test=searchweb0_0,searchweb201602_,searchweb201603_)** > > ¡Compra fácil, vive mejor! Aliexpress.com ---
**Author:** ![gilax](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/gilax/32/155_2.png) [@gilax](https://forum.chuwi.com/u/gilax)\ **Post date:** [December 19, 2020, 10:23am UTC](https://forum.chuwi.com/t/topic/842/7 "2020-12-19T10:23:07Z")
This is good news ! I’ll give it a try, thank you very much