# Touchpad And Audio Driver Issue

**URL:** <https://forum.chuwi.com/t/touchpad-and-audio-driver-issue/54263>\
**Category:** Gemibook Plus N100/N150\
**Created:** [November 28, 2025, 9:00am UTC](https://forum.chuwi.com/t/touchpad-and-audio-driver-issue/54263 "2025-11-28T09:00:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Marcos1](https://avatars.discourse-cdn.com/v4/letter/m/919ad9/32.png) [@Marcos1](https://forum.chuwi.com/u/Marcos1)\
**Post date:** [November 28, 2025, 9:00am UTC](https://forum.chuwi.com/t/touchpad-and-audio-driver-issue/54263/1 "2025-11-28T09:00:07Z")

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JGeBPLCY4H240102501

I recently freshly installed a windows 11, and I already downloaded the drivers in official chuwi website, but I used microsoft windows 11 O.S

I really need the touchpad and audio driver. my serial number is in the top message.

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**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\
**Post date:** [November 28, 2025, 9:22am UTC](https://forum.chuwi.com/t/touchpad-and-audio-driver-issue/54263/2 "2025-11-28T09:22:56Z")

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> [@Marcos1](#):
>
> I recently freshly installed a windows 11, and I already downloaded the drivers in official chuwi website, but I used microsoft windows 11 O.S
> 
> I really need the touchpad and audio driver. my serial number is in the top message.

The Windows operating system you download from the Chuwi website is customized.

Have you checked the Device Manager ?

[Driver installation tutorial.docx](https://forum.chuwi.com/uploads/short-url/bP0vprgoK6S5UwOXko1cPGurcV.docx) (10,0 MB)

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<div class="post-metadata">

**Author:** ![YJY](https://avatars.discourse-cdn.com/v4/letter/y/58f4c7/32.png) [@YJY](https://forum.chuwi.com/u/YJY)\
**Post date:** [December 3, 2025, 11:09pm UTC](https://forum.chuwi.com/t/touchpad-and-audio-driver-issue/54263/3 "2025-12-03T23:09:52Z")

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You may do reintallation again. Create a setup media on a usb flash drive. You must include the drive folder in it too. Then, after installation, you can configure the driver files when setting up Wi-Fi for the first time.
