# Touchpad doesn't work on GemiBook Pro 14

**URL:** <https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522>\
**Category:** Laptops\
**Created:** [April 9, 2021, 10:14pm UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522 "2021-04-09T22:14:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![d778778](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@d778778](https://forum.chuwi.com/u/d778778)\
**Post date:** [April 9, 2021, 10:14pm UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522/1 "2021-04-09T22:14:56Z")

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I just received the GemiBook Pro 14 today and everything is working fine besides the touchpad. I’ve installed all the Windows updates and drives and the touchpad still doesn’t work. Do i have to download a specific drive or what should I do?

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**Author:** ![d778778](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@d778778](https://forum.chuwi.com/u/d778778)\
**Post date:** [April 10, 2021, 1:11pm UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522/2 "2021-04-10T13:11:31Z")

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Can someone please help me?

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [April 10, 2021, 4:11pm UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522/3 "2021-04-10T16:11:22Z")

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If when you first understood it, it worked correctly, it is a problem with the Windows update that could replace the touch pad driver. If you did not make a copy of the drivers at the beginning, you can request them at [service@chuwi.com](mailto:service@chuwi.com)

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**Author:** ![gck](https://avatars.discourse-cdn.com/v4/letter/g/c57346/32.png) [@gck](https://forum.chuwi.com/u/gck)\
**Post date:** [April 18, 2021, 5:46am UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522/4 "2021-04-18T05:46:41Z")

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Chuwi is the worst brandin performance, service, quality, customer service etc.

I have touchpad not working problem with my Gemibook 13 during the warranty period.

I have emailed several times but they do not care.

However, I have again contacted service as you suggested but I expect no response from Unreliable CHUWI.  
I made a Blunder to have purchase Chuwi Laptop

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**Author:** ![ChrisCurmudgeon](https://avatars.discourse-cdn.com/v4/letter/c/ec9cab/32.png) [@ChrisCurmudgeon](https://forum.chuwi.com/u/ChrisCurmudgeon)\
**Post date:** [April 24, 2021, 10:29pm UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522/5 "2021-04-24T22:29:59Z")

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did you already press Fn + Esc button to enable touchpad?

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**Author:** ![faf](https://avatars.discourse-cdn.com/v4/letter/f/47e85d/32.png) [@faf](https://forum.chuwi.com/u/faf)\
**Post date:** [April 26, 2021, 6:52pm UTC](https://forum.chuwi.com/t/touchpad-doesnt-work-on-gemibook-pro-14/22522/6 "2021-04-26T18:52:49Z")

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I have the same problem. Someone can post the correct driver to install? Thx