# Touchscreen behaving erratically-top screen

**URL:** <https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381>\
**Category:** MiniBook\
**Created:** [January 14, 2020, 3:57pm UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381 "2020-01-14T15:57:04Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![limmcd](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@limmcd](https://forum.chuwi.com/u/limmcd)\
**Post date:** [January 14, 2020, 3:57pm UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/1 "2020-01-14T15:57:04Z")

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Hi, my minibook touchscreen behaved erratically randomly with the top screen being “pressed”. In order to use the mini book, I need to uninstall/disable the touchscreen driver.  
Is this hardware or software issue?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/f/f2acba59ae843c62c25218a1f3d91d418d1146d4.jpeg)

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**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [January 14, 2020, 4:15pm UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/2 "2020-01-14T16:15:35Z")

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Did you try to calibrate the touchscreen? If this problem appear even during calibration, it’s most likely a hardware problem.

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**Author:** ![limmcd](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@limmcd](https://forum.chuwi.com/u/limmcd)\
**Post date:** [January 15, 2020, 5:37am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/3 "2020-01-15T05:37:55Z")

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Did perform the calibration and issue still persist… so it is hardware issue?

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [January 15, 2020, 5:57am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/4 "2020-01-15T05:57:40Z")

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Can the touch screen work normally？  
You may need to reinstall the drive:

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<div class="post-metadata">

**Author:** ![limmcd](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@limmcd](https://forum.chuwi.com/u/limmcd)\
**Post date:** [January 15, 2020, 6:04am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/5 "2020-01-15T06:04:30Z")

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The touch screen can work normally… but on top of the screen, there are unexpected “touches” triggered and causing disturbance when I’m using the laptop… it is like invisible fingers touching the screen on the top part…

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [January 15, 2020, 6:18am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/6 "2020-01-15T06:18:25Z")

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Ok please try to reinstall the driver.

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<div class="post-metadata">

**Author:** ![limmcd](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@limmcd](https://forum.chuwi.com/u/limmcd)\
**Post date:** [January 15, 2020, 7:37am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/7 "2020-01-15T07:37:02Z")

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Hi, I could not find the touchscreen driver in the provided driver package. Can you resend me the driver please to try?

 ![driver](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/8/8fadf116921734c35e3d8299e4a1e353c875a3a1.png)

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<div class="post-metadata">

**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [January 16, 2020, 3:00am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/8 "2020-01-16T03:00:45Z")

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Hello dear, 8100Y? or N4100?

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<div class="post-metadata">

**Author:** ![limmcd](https://avatars.discourse-cdn.com/v4/letter/l/fbc32d/32.png) [@limmcd](https://forum.chuwi.com/u/limmcd)\
**Post date:** [January 16, 2020, 3:13am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/9 "2020-01-16T03:13:52Z")

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8100Y…  
On top of this, the touchscreen cannot work once I tilt it to a certain angle (not completely folded).

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<div class="post-metadata">

**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [January 16, 2020, 3:46am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/10 "2020-01-16T03:46:37Z")

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> **[MediaFire](https://www.mediafire.com/folder/frepajjgm38vf/%E8%A7%A6%E6%91%B8%E9%A9%B1%E5%8A%A8_8100Y)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

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<div class="post-metadata">

**Author:** ![Alyssa](https://avatars.discourse-cdn.com/v4/letter/a/c37758/32.png) [@Alyssa](https://forum.chuwi.com/u/Alyssa)\
**Post date:** [February 9, 2020, 1:57am UTC](https://forum.chuwi.com/t/touchscreen-behaving-erratically-top-screen/5381/11 "2020-02-09T01:57:38Z")

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I think it is a hardware issue

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