# Tracking and Recovery Services

**URL:** <https://forum.chuwi.com/t/tracking-and-recovery-services/27200>\
**Category:** HeroBook\
**Created:** [September 27, 2021, 5:21pm UTC](https://forum.chuwi.com/t/tracking-and-recovery-services/27200 "2021-09-27T17:21:40Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![joselyne](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@joselyne](https://forum.chuwi.com/u/joselyne)\
**Post date:** [September 27, 2021, 5:21pm UTC](https://forum.chuwi.com/t/tracking-and-recovery-services/27200/1 "2021-09-27T17:21:40Z")

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I am contacting you to help me recover my stolen laptop with the serial number.

Model: HeroBook Pro  
serial number: JHeroBP 256 GS2089771

They tell me that the company can help me in this regard. Please, I need your help since the laptop is from a foundation that helps children in Ecuador, it is the only work tool that was had for work.