# UBook Pro / broken battery? TECH HELP

**URL:** <https://forum.chuwi.com/t/ubook-pro-broken-battery-tech-help/25104>\
**Category:** UBook Pro\
**Created:** [July 5, 2021, 10:18am UTC](https://forum.chuwi.com/t/ubook-pro-broken-battery-tech-help/25104 "2021-07-05T10:18:04Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Laura](https://avatars.discourse-cdn.com/v4/letter/l/a4c791/32.png) [@Laura](https://forum.chuwi.com/u/Laura)\
**Post date:** [July 5, 2021, 10:18am UTC](https://forum.chuwi.com/t/ubook-pro-broken-battery-tech-help/25104/1 "2021-07-05T10:18:04Z")

</div>

Hi, I bought this tablet online only 8 months ago and now the battery icon has disappeared…and the tablet can only work is it`s connected and fed by the external power supply.  
Can anyone help, please 🙂 ?How does the warranty work?  
Thanx, Laura

---

<div class="post-metadata">

**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [July 5, 2021, 10:56am UTC](https://forum.chuwi.com/t/ubook-pro-broken-battery-tech-help/25104/2 "2021-07-05T10:56:07Z")

</div>

Go to the device manager, open the “Batteries” section, if you only have a Microsoft AC adapter, then most likely the battery is simply disconnected.  
You can try to reconnect the battery or write to [service@chuwi.com](mailto:service@chuwi.com)